38 applicants
Rheem Manufacturing · 2 days ago
National Instructional Designer
Roswell, GA
Full-time
Onsite
Mid, Senior Level
5+ years exp
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Maximize your interview chancesHeating Ventilation and Air Conditioning (HVAC)Industrial Manufacturing
Insider Connection @Rheem Manufacturing
Responsibilities
Collaborate closely with sales, product management, and engineering teams to deeply understand new product developments.
Partner with sales, customer experience, product, and marketing teams to identify training needs for both new and existing products.
Develop comprehensive training content to support product launches and ongoing product education, ensuring alignment with brand guidelines and product messaging.
Create engaging training materials including presentations, video modules, and hands-on exercises for various training platforms such as in-person sessions, webinars, and LMS-based training.
Conduct training sessions as required, including leading webinar-based training and supporting in-person training efforts.
Liaise with external agencies and partners to develop and deliver high-quality training content.
Collaborate with customer call centers, including tech support and order centers, to address training needs and ensure consistent messaging.
Be prepared for periodic travel as needed to support training initiatives.
Qualification
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Required
5 Years Business, Training, Content Developing experience
Bachelor’s degree in marketing, Business, or Training related field or Equivalent Experience
Proven experience in instructional design and e-learning development
Strong knowledge of instructional design principles, adult learning theory, and educational technologies
Proficiency in authoring tools such as Articulate Storyline, Adobe Captivate, or similar software
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders
Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines
Creative problem-solving skills and attention to detail
Preferred
Experience with Learning Management Systems (LMS) and knowledge of SCORM standards is a plus
Previous experience in customer-facing training, particularly within the water heating or HVAC industries
Deep product knowledge, specifically in water heaters, HVAC systems, troubleshooting
Relevant certifications and a commitment to ongoing professional development in the field of training
Company
Rheem Manufacturing
Rheem Manufacturing Company was established in the mid-1920s when brothers Richard and Donald Rheem acquired a galvanizing plant in San
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Peel
President and CEO
A
Alan Machuga
Executive Vice President Technology and CTO
Recent News
2024-05-24
2024-05-21
Company data provided by crunchbase
