ERP Suites ยท 1 day ago
Network Engineer (Tier 2)
Maximize your interview chances
Information ServicesInformation Technology
Insider Connection @ERP Suites
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Monitor, analyze, and promptly resolve network incidents, outages, and performance issues.
Collaborate with Tier 1 support to escalate and diagnose intricate network problems.
Implement network changes, updates, and patches with minimal disruption to services.
Conduct regular network audits and health checks to proactively identify and rectify potential issues.
Assist in the design, deployment, and upkeep of LAN, WAN, and data center networks.
Configure, deploy, and oversee network devices including switches, routers, firewalls, load balancers, and wireless access points.
Collaborate across teams to ensure network requirements for new applications and services are met.
Enforce network security policies, protocols, and industry best practices.
Monitor network traffic for signs of suspicious activities and respond to security incidents as needed.
Perform vulnerability assessments and collaborate with the security team to mitigate vulnerabilities.
Monitor network performance metrics, identifying optimization opportunities.
Propose and implement network upgrades, capacity planning, and enhancements to improve network efficiency.
Maintain accurate and current network documentation, including network diagrams, configurations, and procedures.
Generate regular reports on network performance, incidents, and their resolutions.
Collaborate with IT teams and departments, offering technical expertise and support.
Mentor and guide Tier 1 support engineers in enhancing their technical proficiency.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Demonstrable experience as a Tier 2 Network Engineer or in a comparable role.
Profound knowledge of network protocols, routing, switching, and network security principles.
Hands-on familiarity with network hardware and software, including Cisco ACI, NX-OS, IOS, Cisco UCS, F5, and similar platforms.
Strong aptitude for troubleshooting and resolving complex network issues.
Familiarity with network monitoring tools and protocols.
Knowledge of cloud services such as AWS, Azure, OCI, and others.
Exceptional communication and interpersonal skills.
Preferred
Relevant certifications like CCNA, CCNP, JNCIA, JNCIS, or equivalents are advantageous.
Experience with SolarWinds is advantageous.