Redmond Technology Partners · 2 days ago
Network Infrastructure Engineer II
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Responsibilities
Responsible for supporting multi-protocol routers, multi-layer switches, network devices, and network management systems. Responsible for Tier 2 level support for installation, administration, and support of local area network and wide area network (LAN/WAN) systems at multiple sites.
Engages and collaborates with business sponsors and stewards to address network, video management system & cameras, gates & access controls system issues, and identify, prioritize, cost management, and plan enhancement opportunities, ensuring the network infrastructure meets the service availability target of 99.99% and 4 hours for Recovery Time Objective (RTO).
Supports and maintains the network Infrastructure and is responsible for performing security hardening of the installation, configuration, and administration of networking components; testing, and conducting hands-on troubleshooting the security by utilizing expert-level skills with Public Key Infrastructure (PKI), Microsoft Teams (voice), FTP, DHCP, DNS, RDS, and endpoint protection with Windows Defender and Malwarebytes.
In cooperation with IT management, this position is co-responsible for all the endpoint protection (physical & virtual devices on-premises and in the cloud) to ensure the security settings and the periodic updates of security signature files. Provides full disk encryption support with BitLocker.
By following IT operational excellence standards, this position will oversee and manage the technical administration of the assigned IT Services through the development of multi-year IT Service Roadmaps and warranty/utility metrics with the use of IT Playbooks.
This position must perform within established Service Level Agreements with all lines of business and their partners. The role supports network users following ITIL Incident, Problem, Change, and Service Request practices, providing general systems, reporting, and technical support services.
Qualification
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Required
Bachelor’s degree in computing or technology-related field is required. An additional four (4) years of relevant experience may be substituted for a bachelor’s degree.
A minimum of four (4) years’ progressively responsible experience supporting and troubleshooting a business network is required.
Cisco CCNP certification (If inactive or if you have CCNA - just need to commit to getting CCNP within first 6 months of employment, client will help with cost).
The successful candidate must possess (or obtain within 30 days of employment) a valid driver's license.
Candidate must also be able to obtain/maintain a Transportation Worker Identification Credential (TWIC), which is a program managed by the Department of Homeland Security (DHS).
Preferred
Microsoft 365 Certified: Teams Administrator Associate or Teams Voice Engineer Expert and SSCP – Systems Security Certified Practitioner (ISC2) certifications are desired.
ITIL knowledge or Certifications are a +
Security certs are a +
Knowledge of IoT and control systems a +
Benefits
Medical
Prescription
Vision
Dental
Vacation
Paid holidays
Sick leave
Bereavement leave
Paid parental leave
Participation in the Washington State Public Employees’ Retirement System (PERS)
Company-funded Voluntary Employee Beneficiary Association (VEBA) account
Company
Redmond Technology Partners
Redmond Technology Partners LLC (redtech) is a technology and interactive design services firm based in Bellevue, WA.
Funding
Current Stage
Growth StageRecent News
2023-06-20
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