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Company

apree health · 3 hours ago

Network Operations Engineer

United States

Full-time

Remote

Senior Level, Lead/Staff

$89K/yr - $134K/yr

8+ years exp

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Responsibilities

Network Troubleshooting: Diagnosing and resolving network issues, such as outages, connectivity problems, and performance bottlenecks.

Network Security: Implementing and maintaining robust security measures to protect the network from cyber threats.

Network Design: Contributing to the design and implementation of network solutions, including hardware and software configurations.

Network Maintenance: Performing routine maintenance tasks, such as software updates and hardware upgrades.

Documentation: Creating and maintaining detailed documentation of network configurations, procedures, and troubleshooting steps.

Training: Providing training to junior staff on network operations and troubleshooting techniques.

Customer Support: Resolving customer issues related to network problems.

Project Collaboration: Working with IT teams on various projects, providing network expertise and support.

Incident Response: Leading incident response teams during network outages or security breaches.

Operational Excellence: Driving initiatives to improve network efficiency and reliability.

Change Management: Overseeing network changes to minimize disruptions.

Team Leadership: Managing and mentoring junior network engineers.

Automation: Developing and implementing automation scripts to streamline network tasks.

Risk Management: Identifying and mitigating potential network risks.

Qualification

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TCP/IPRoutingSwitchingNetwork SecurityDNSHTTPNetwork CertificationsMeraki ProductsFortinet ProductsPhysical Infrastructure DesignData Center DesignNetwork Monitoring ToolsIncident ResponseChange ManagementAutomationRisk ManagementOptical Transport Technologies

Required

Strong understanding of networking protocols (TCP/IP, DNS, HTTP, etc.), routing, switching, and network security.

Ability to analyze complex network issues and identify effective solutions.

Excellent communication skills to interact with technical and non-technical teams.

Ability to work effectively with cross-functional teams.

Bachelor's degree in Computer Science, Engineering, or a related field.

Several years of experience in network operations and troubleshooting.

Experience working with Meraki and Fortinet products (FortiGate, FortiManager, FortiAnalyzer, FortiClient EMS).

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.

Network certifications, e.g. CCNA certification.

8 + years of work experience operating, deploying, and designing large-scale network, optical, and/or physical layer infrastructure.

8 + years of network operations experience while supporting large-scale service provider, datacenter, and/or enterprise network infrastructure, monitoring tools.

Demonstrated experience to effectively engage with hardware vendors, service providers, and colocation facility vendors globally and effectively translate performance issues into technical engineering requirements.

Analyzing tactical situations, troubleshooting, root causing systems and tools, and problem solving via tasks or larger cross functional projects.

Subject matter expertise with physical infrastructure design: rack elevations, cable types, connector types, optic types, patch panels, and facility infrastructure.

Expertise with physical data center design: rack elevations, cabling, fiber optics, power/cooling, and facility infrastructure.

Experience with network hardware platforms and architectures including working knowledge of internet networking technologies (TCP/IP, routing, switching) and optical transport technologies.