DXC Technology ยท 1 day ago
Network Operations Leader
Texas, United States
Full-time
Remote
Mid, Senior Level
$91K/yr - $170K/yr
7+ years exp
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Responsibilities
Network Solutions Development: Collaborate with customers or account teams to design and develop tailored network solutions
Project Coordination: Work closely with Technical Project Managers to understand project priorities, effectively sequencing network projects accordingly
Team Communication: Facilitate clear communication within project teams to set deliverables, establish expectations, and outline time/resource requirements
Risk Management: Identify and proactively communicate potential risks throughout project lifecycles
Change Management: Perform necessary change management activities and notifications, ensuring smooth transitions and minimal disruptions
Incident Analysis: Lead GNOC efforts and conduct Root Cause Analysis when needed to address issues and improve processes
Operational Coordination: Coordinate with Network Operations to ensure proper turnover and monitoring of new equipment, ensuring operational continuity
Stakeholder Engagement: Attend conference calls to explain proposed changes, seek approvals, and address any concerns
Record Maintenance: Maintain accurate and up-to-date records, including IP addresses, project tool statuses, drawings, and asset inventories
Team Leadership: Manage and lead teams responsible for infrastructure services, overseeing their daily activities to ensure optimal performance
Strategy Support: Contribute to the development and execution of infrastructure strategies and projects, aligning with business goals
System Monitoring: Monitor and maintain the performance, availability, and security of infrastructure systems, ensuring reliability and efficiency
Collaborative Solutions: Work with other teams or customers to understand their infrastructure needs and provide effective solutions
Best Practices Implementation: Implement and adhere to infrastructure best practices and standards, ensuring consistency and quality
Issue Resolution: Act as the primary point of contact for resolving infrastructure-related issues and incidents
Documentation Management: Assist in creating and maintaining comprehensive infrastructure documentation for reference and compliance
Resource Optimization: Participate in the optimization of resource allocation for infrastructure projects and initiatives
Qualification
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Required
Proven experience in designing and implementing solutions in moderately complex to highly complex environments
Hands-on experience with multi-protocol, multi-tiered Cisco routers and switches
Strong understanding of Firewalls, Load Balancers, cabling systems, and data communications
Ability to handle multiple projects concurrently while maintaining high standards of work
Strong problem-solving abilities, with a focus on identifying and resolving technical issues efficiently
Willingness to work occasional after-hours shifts as needed for implementation and troubleshooting support
Excellent oral and written communication skills, with the ability to convey complex technical information in a clear and concise manner
Flexible and creative, able to adapt to rapidly changing environments where business objectives may evolve quickly
A capable individual contributor with the ability to work effectively with other departments and coordinate activities
Strong customer service skills, essential for building and maintaining positive relationships
Proven ability to manage vendor relationships, translate business requirements into technical delivery plans, and execute those plans effectively
Commitment to staying current with changes in deployed technology and industry best practices
Highly organized, with proficiency in time management, billing specifics, and company reporting activities
A self-starter who takes ownership of projects, manages their own time effectively, and works without immediate supervision
Ability to accept constructive feedback from managers and peers and use it to improve performance continuously
Bachelor's degree in a relevant field or equivalent combination of education and experience
7+ years of relevant work experience within Network Operations
3+ years in a similar role
Proven experience in infrastructure technology management
Proficiencies in project management and technical knowledge
A continuous learner that stays abreast with industry knowledge and technology
Preferred
An advanced degree in a relevant field is a plus
Relevant certifications, such as CCNP, AWS Certified Cloud Practitioner, or CompTIA Project+, are a plus
Benefits
Health, dental, and vision insurance coverage
Employee wellness
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Company
DXC Technology
DXC Technology is an IT and consulting services company that offers insurance software, security, and application development services.
10001+ employees
H1B Sponsorship
DXC Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (74)
2022 (224)
2021 (129)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-04-03IPO
Leadership Team
Mike Salvino
President & CEO
Chris Scarth
CFO - Software and BPS
Recent News
2024-12-04
prnewswire.co.uk
2024-12-04
GlobeNewswire News Room
2024-11-28
Company data provided by crunchbase
