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STN Incorporated · 2 days ago
Network Security Engineer, Level 2
Pleasanton, CA
Full-time
Onsite
Mid Level
4+ years exp
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Insider Connection @STN Incorporated
Responsibilities
Implementation of Customer Designs (65%) Takes statements of work and derives a Method of Procedure to document the implementation of said design.
Works with Senior Engineers to understand design and address any questions before starting delivery.
Documents and tracks progress during implementation.
Provides concise and completed diagrams and other relevant documentation upon completion.
Travels to Data Centers as needed to rack, stack, and cable equipment
Support of Tier 1 and Managed Services Clients (30%) Works with Tier 1 to address customer issues.
Provides guidance to Tier 1 to reduce escalations.
Documents and tracks resolutions to provide a knowledge base for other engineers
May occasionally provide backup for Tier 1 to support vacations and leaves of absence.
Administration (5%) Accurately fills out time tracking for billing purposes.
Maintains documentation for processes and procedures, noting adjustments and changes along the way.
Maintains due dates of tickets assigned in the portal.
Other duties as assigned.
Learning and Development (10%-20%) Research, document, and maintain current knowledge for: Annual or longer-term individualized training programs including position-specific workshops, seminars, and certification.
Regular review of individual progress plan with supervisor
Takes opportunities to learn from upper-level tiers with plans for promotion
Qualification
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Required
At least four years of experience in troubleshooting and resolving advanced production networking issues.
At least a four-year degree in a technology discipline (BA or BS) or equivalent work experience in the technology field.
Experience with Firewalls, Routers, and Switches with a keen understanding of the roles that each device interacts with application layers
Mid-Level understanding of Layer 3 networking.
Experience with any/all of Cisco, Cisco Meraki, Palo Alto Networks, Fortinet, Arista, Juniper, and other market-leading networking and firewall vendors.
Intuition and keen instincts regarding customer service.
Excellent written communication skills.
Excellent listening skills.
Strong interpersonal and oral communication skills; with a focus on communicating to technical and non-technical users alike.
Excellent analytical and problem-solving skills.
Ability to effectively prioritize and execute tasks in a fast-paced environment.
Ability to conduct research into systems issues as required.
Highly self-motivated and directed.
Excellent and keen attention to detail.
Skilled at working within a team-oriented, collaborative environment.
Strong organizational skills.
Preferred
In-depth knowledge of internally used applications, systems, and standard network protocols to produce solutions that are or can be considered industry standards.
Possesses proactive initiative and deductive reasoning.
Network Automation experience with Ansible, Python, etc.
CCNP – (Route and Switch Or security)
Fortinet - NSE4, NSE
Palo Alto – PCNSE
Arista - ACE
Benefits
401(k)
Health/dental insurance
Company
STN Incorporated
We live in a digital age where technological advancements are occurring at an exponential rate.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
