LoanCare · 20 hours ago
New Loans Data Analyst III
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Financial Services
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Responsibilities
Facilitate processing of data files for new loan boarding daily to LoanSphere Loanboarding
Complete review of all new loan boarding files for accuracy and completeness prior to processing. Communicate errors/issues to clients and ensure adjustments are completed prior to processing files.
Support new clients with data mapping from client’s system of record to LoanCare’s New Loan boarding template, including but not limited to testing and file delivery set-up
Manage any required post-boarding data updates through to completion
Ensure all loans from data file were processed into servicing system through monitoring and taking action where necessary
Act as primary point of contact for clients regarding the boarding of new loans, the delivery of related loan information, new loan boarding instructions, and ongoing loan delivery questions
Facilitate meetings with Client and potentially third parties and if applicable, LoanCare subject matter experts as needed to ensure timely and accurate new loan boarding
Lead enhancements and process improvements to the loan boarding application (Loanshpere Loanboarding (LLB))
Maintain and improve knowledge of applicable systems to ensure accurate and efficient migration of new loans into LoanCare’s servicing system
Maintain and improve knowledge of standard/special mortgage products and related field content/definitions in the servicing platform
Manage updates to the New Loan Boarding file template with changes driven by compliance, lines of business, new products and / or new processes
Roll-out New Loan Boarding file template changes to clients in collaboration with Client Relations
Cross-train on and perform other functions as directed by supervisor
Ensure data delivery guidelines are set and clearly communicated to client
Assist leadership in training department staff
Coordinate with the Lines of Business within LoanCare on changes that impact data mapping/loan boarding
Participate in the development and maintenance of New Loans Boarding Transfer Instructions including providing updates to clients with new version and identification of changes made
Lead Department projects and serve as SME for corporate initiatives
All other duties as assigned
Qualification
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Required
High School Diploma or equivalent required
4+ years of experience in data analytics and/or mortgage servicing
Excellent proficiency in Microsoft Office applications (e.g., Excel, Access, and Word) required
Excellent verbal and written communications skills
Excellent client relations skills
Excellent problem-solving and analytical skills
Ability to work under pressure, meet organizational deadlines, and multitask while maintaining department standards
Ability to work collaboratively with peers, company managers, and customers to attain common goals
Ability to work independently with minimal direction and effectively meet deadlines
Ability to communicate professionally/effectively in writing, in person, and virtually with all levels within the organization and external clients/third parties
Preferred
Experience utilizing LoanSphere Loanboarding preferred
Benefits
Exciting engagement opportunities, such as fitness classes, contests, and fun seminars/learning activities that you can participate in from the comfort of your own home.
We provide all of the necessary equipment; all you need to provide is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (mbps) and a minimum network upload speed of 10 mbps.
Company
LoanCare
LoanCare® is a leading provider of full-service mortgage loan subservicing, including special loans, white label, and marketing services.