Be an early applicantLess than 25 applicants

Company

CommandLink · 4 hours ago

NOC Engineer

United States

Full-time

Remote

Mid Level

$45K/yr - $85K/yr

3+ years exp

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Information TechnologyInternet

H1B Sponsor Likely

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Responsibilities

Working with customers to resolve any service problems: SDWAN, Internet,

Understanding of basic LAN configurations (Routers / Firewalls) and Microsoft operation systems

Handling new customer-managed service provisioning support functions Interfacing with vendors to resolve support issues

Owning support issues from start to finish

Keeping customers happy with superior support and a level head--going the extra mile

Train and assist other engineers with complex issues

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CCNA certificationCCNP certificationCommand line experienceFirewall configurationBGP knowledgeOSPF knowledgeVRRP knowledgeBasic routers/firewallsNAT experienceCOS/QOS experienceNetwork design experienceSOC2 knowledge

Required

High School Diploma or GED Equivalent

3-5 years of related experience working in a fast-paced environment

Command line experience with Cisco, Fortinet, Juniper

Firewall configuration experience (e.g. Fortinet)

Understanding and experience with BGP, OSPF, and VRRP

Experience with basic routers/firewalls and NAT (Network Address Translation)

Experience with COS/QOS

Experience with designing networks

SOC2 knowledge and understanding

Excellent organization skills and attention to detail

Ability to multi-task assignments and follow process flow are required

Must have excellent communication and analytical skills to understand and resolve customer issues effectively. This would include being comfortable talking with Clients.

Ability to work independently with minimal supervision.

Preferred

CCNA and CCNP certification is desirable

Benefits

Generous Medical, Dental, and Vision coverage for full-time employees

Flexible time off

401k to help you save for the future

Fun events at cool locations

Free DoorDash lunches on Fridays

Employee referral bonuses to encourage the addition of great new people to the team

Company

CommandLink

CommandLink builds Next-Generation Software-Defined Hybrid Networks with integrated managed security.

Founded in 2012

Bothell, Washington, USA

201-500 employees

https://www.commandlink.com/

H1B Sponsorship

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2022 (1)