Houghton Mifflin Harcourt · 5 hours ago

NWEA Sr. Account Manager, Texas

USA

Full-time

Remote

Mid, Senior Level

$90K/yr - $95K/yr

5+ years exp

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Responsibilities

Be the primary NWEA account contact for a portfolio of strategically important Partners.

Ensure Partner loyalty and customer satisfaction for retention; establish communication strategy to uncover needs and resolve issues.

Engage with senior leaders in strategic Partner districts.

Strategically position new products and services, ultimately driving revenue growth, district expansion, and partner loyalty.

Achieve renewal and expansion targets defined by regional objectives.

Create and manage regional lead generation campaigns to secure renewal revenue and increase the level of district penetration.

Collaborate with senior Partner Accounts leadership and NWEA executive leadership on strategies to improve NWEA’s standing with Partners in key states.

Demonstrate effective lead follow-up into existing accounts, measured by expansion and the use of new products and services.

Provide coaching and mentoring of new Account Managers.

Plan and prioritize new product, expansion, and retention activities in alignment with team and organizational goals.

Deliver effective webinars, introductions, and other sales calls.

Implement processes, procedures, and support materials to ensure efficiency.

Stay current and knowledgeable about NWEA Products and Services and the education market.

Inform Partners about features and benefits of products and services on a regular and proactive basis.

Use Salesforce to manage Partner opportunities and pipeline for renewals, expansions, and new products and services.

Present price, credit, and terms.

Perform other duties as assigned to ensure the success of the team and the entire organization.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Account ManagementK-12 Education ExperienceNWEA Products ExperienceSalesforceRelationship BuildingStrategic PlanningWebinarsLead Generation

Required

Minimum bachelor’s degree in education, business, or a related field.

5-10 years of account management or equivalent leadership experience within the K-12 education industry, with demonstrated effective communication and presentation skills.

Excellent relationship-building skills, with a desire to create a positive experience.

Travel as required, up to 50%.