Be an early applicantLess than 25 applicants

Company

FICO · 4 hours ago

Observability Architect

United States

Full-time

Remote

Lead/Staff

$130K/yr - $204K/yr

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AnalyticsBig Data

H1B Sponsor Likely

Hiring Manager

Christa Hoelscher

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Responsibilities

Creation of a forward-looking and thinking design to meet and exceed requirements, focusing on scalable designs and customer enablement.

Lead the development and execution of comprehensive observability strategies to enhance system reliability and performance.

Champion and lead the design of AI and ML-based technologies to assist in automated and/or rapid resolution and decision making within ITOA, delivering improved customer satisfaction.

Mentor and guide team members on best practices in observability, fostering a culture of continuous learning and improvement.

Articulation of the agreed design and vision to stakeholders, ensuring there is support and understanding across the organization

Collaborate with stakeholder teams to successfully integrate observability into all business processes and engineering (e.g. CI/CD pipelines) in a supportable and scalable manner.

Assist in creating standards, policies, self-service automation, and general implementation of agreed designs.

Stay abreast of emerging technologies in the observability space and recommend innovative tools and practices to enhance capabilities.

Play a key role in incident management processes, utilizing observability tools to optimize troubleshooting capabilities.

Ensure observability solutions comply with industry standards and security regulations, safeguarding data integrity and privacy.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Observability toolingAI-based technologiesMicroservices architecturesContainerization (Docker)Technical leadershipKubernetesInfrastructure as codeLogging practicesMonitoring practicesTracing practicesReal-time analyticsStreaming dataML-based event correlationSystems of intelligence toolingAnomaly detectionPredictive analysisAutomated resolution workflowsAWS EnvironmentScripting for automationTerraformCloudFormationAnsibleGrokstreamBigPandaMoogsoftAWS Certified Solutions ArchitectOpenTelemetrySoftware engineering best practices

Required

Expert knowledge and experience in both design/architecture and user experience in both enterprise observability tooling as well as open source technologies.

Proven leadership experience with the ability to deliver complex projects on time and within scope.

Proficiency with containerization (Docker), orchestration (Kubernetes), and microservices architectures.

Familiarity with infrastructure as code tools like Terraform, CloudFormation, or Ansible.

Deep understanding of logging, monitoring, tracing, and alerting practices in large-scale distributed systems.

Experience with real-time analytics platforms and handling streaming data.

Significant experience in effective integrations between systems of record, systems of engagement and systems of intelligence to achieve business requirements (e.g., ML-based event correlation and enrichment with business context).

Experience with systems of intelligence and systems of engagement tooling (e.g., Grokstream, BigPanda, Moogsoft, etc).

Experience using technologies to drive scalability within ITOA (e.g. anomaly detection, event clustering, incident classification, predictive analysis, automated resolution issue workflows, automated customer notifications, machine driven root cause analysis, etc.)

Significant experience in providing technical leadership and delivering of a technical vision.

Expertise in scripting for automation and software engineering best practices.

Knowledge and understanding of OpenTelemetry.

Advanced experience working in an AWS Environment.

Understanding of security considerations in observability, including data encryption and access controls.

Preferred

Experience in tooling in the wider ITOA domain would be beneficial (e.g. ServiceNow, OpsGenie, etc.)

Certifications such as AWS Certified Solutions Architect are a plus.

Benefits

Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Company

FICO

Glassdoor

4.0

Fair Isaac Corporation enables businesses to automate, improve, and connect decisions to enhance business performance. It is a sub-organization of FICO.

Founded in 1956

San Jose, California, USA

1,001-5,000 employees

http://www.fico.com

H1B Sponsorship

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Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (14)

2022 (25)

2021 (42)

2020 (41)