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ChristianaCare · 2 days ago
Office Assistant, Dental Services
Wilmington, DE
Full-time
Onsite
Entry Level
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Responsibilities
Assists with the training of Office Assistant Staff
Subject Matter Expert on Office Assistant operations/procedures/processes
Point of contact for Office Assistant regarding questions, concerns and guidance with Office Assistant operations, procedures, and processes
Verifies insurance coverage & coordinates referrals
Performs day end reconciliation of appointments & payments received
Answers all phone calls in a professional manner and relay accurate messages
Alerts providers of messages and responds to messages from provider(s)
Communicates with provider and staff through EMR
Keeps patients up to date on issues until resolution can be accomplished
Facilitate testing, labs, appointments, etc for patients
Prepares medical records to include scanning and indexing tests, reports, etc into patient charts as needed
Responsible for researching issues and responding to the patient in a timely and professional manner
Assists with copying, faxing, and general administrative support
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.
Responsible for inventory management
Schedules appointments with awareness of insurance, provider, and location
Greets and interacts with patients in a professional manner to collect required demographic and financial information. Processes/verifies referral information and eligibility for insurance reimbursement as needed.
Collects payments according to insurance requirements
Qualification
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Required
High School Graduate or Equivalent
Experience in a medical office setting preferred
An equivalent combination of education and experience may be substituted
Benefits
Full Medical
Dental
Vision
Life Insurance
Two retirement planning offerings, including 403(b) with company contributions
Generous paid time off with annual roll-over and opportunities to cash out
12 weeks paid parental leave
Tuition assistance
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more
Company
ChristianaCare
Providing value-based care to our community, ONE PERSON AT A TIME.
Founded in 1888
10,001+ employees
H1B Sponsorship
ChristianaCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (22)
2022 (51)
2021 (44)
2020 (17)
Funding
Current Stage
Late StageTotal Funding
$3.37MKey Investors
Chester CountyLisa Dean Moseley Foundation
2022-10-28Grant· $2.5M
2019-11-23Grant· $0.66M
2014-02-06Grant· $0.21M
Leadership Team
Janice E. Nevin
President and CEO
Rob McMurray
Chief Financial Officer
Company data provided by crunchbase
