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Overview

Company

Original Job Post

Havertys Furniture · 3 days ago

Office Assistant

St Petersburg, FL

Full-time

Onsite

Entry Level

1+ years exp

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FurnitureManufacturing

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Responsibilities

Balances cash fund every morning and evening

Completes opening/closing procedure checklists daily

Prepares and reconciles bank deposits

Processes customers' sales and payments accurately

Maintains an organized and secure office environment

Answers incoming calls, distributes calls/messages, manages store's voicemail

Handles customer complaints, initiates and follows up on existing customer service tickets

Reviews outstanding customer transactions

Verifies scheduled deliveries are in the appropriate status to be routed

Schedules deliveries

Ensures purchase orders are present for out-of-stock products

Contacts customers when products have arrived locally for pickup

Files and/or prepares daily paperwork

Qualification

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Cash HandlingData EntryOffice AdministrationMedical RecordsComputer SkillsMicrosoft WordMicrosoft ExcelO365Math SkillsProblem-SolvingCommunicationCustomer ServiceMulti-TaskingOrganizationIndependence

Required

High school diploma or general education degree (GED) and one to three years’ experience actively working with the public in a customer service position, preferably in retail.

One to three years of monetary or cash handling experience highly preferred, i.e., Banking, Customer Service, Data Entry, Office Administration, Medical Records, etc.

Training and/or equivalent combination of education and experience will be considered.

General computer skills required with a working knowledge of Microsoft Word, Excel and O365 preferred

Strong math skills

Excellent communication and customer service skills

Ability to multi-task

Highly organized

Must be able to follow oral and written instructions

Must be able to work independently while using discretion