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Company

Original Job Post

FirstService Residential Florida · 2 days ago

Office Manager

Broward County, FL

Contract

Onsite

Mid Level

3+ years exp

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Responsibilities

Manage the daily functions of the Office support, Reception and Mailroom teams to ensure the proper flow of the Operations department, while maintaining standards of excellence for processes, methods, and personnel. Work with upper management to develop goals and communicate established goals with department. Ensure the goals and needs of the department, company and its customers are consistently met.

Oversee the quality control and process improvement of all activities performed by assigned team to maximize productivity, minimize duplicate work and to ensure a quality service is delivered and in conformance with Standard Operating Procedures.

Ensure deadlines are met in a timely manner and prioritize, delegate, and approve work as necessary.

Analyze and organize office operations and procedures such as associate and visitor experience, requisition of supplies and procurement programs, and other clerical services. Support facilities as needed with service requests. i.e. access control, temperature, lighting, etc.

Research and develop resources that create timely and efficient workflow.

Manage the functionality, and use of common areas, conference rooms and related office equipment. Oversee scheduling of rooms and tracking of use and need.

Manage hospitality needs for meetings and receptions and ensure meeting rooms are arranged and supplied appropriately. Support associate engagement activities.

Manage and oversee office support vendor relationships, contracts, budget related items.

Participate in emergency preparedness activities for region headquarter, Fire, Hurricane, Tornado, Civil Unrest, etc.

Conduct research on various topics and prepare any range of presentations, departmental communications, periodic reports, and analyses. Provide direction and support on special projects as needed. Review clerical records to ensure completeness, accuracy, and timeliness.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Supervisory experience windowsMicrosoft officeWordExcelPower pointOutlookInternet researchConfidential information handlingIdentifying business opportunitiesPlanning business opportunitiesPrioritizing business opportunitiesProblem solvingCritical thinkingJudgmentDecision makingLeadershipInterpersonal skillsCustomer serviceVerbal communicationWritten communicationWork ethicDetail orientedOrganizational skillsMultitaskingTeamworkSelf-driven

Required

Associate’s Degree in Business or related field from an accredited college or university, and three to five years related experience; or equivalent combination of education and related experience. Must have previous supervisory experience.

Excellent organization, planning, motivation, leadership, supervisory and interpersonal skills

Critical thinking, complex problem solving, judgment and decision-making ability

Excellent customer service and interpersonal skills

Excellent verbal and written communication skills

Must have a strong work ethic and be detail-oriented with excellent organizational and multitasking skills

Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook. Proficiency researching the Internet

Ability to work with sensitive or confidential information

Ability to meet deadlines and work well under pressure

Ability to work well in a team environment as well as independently. Must be self-driven with the ability to identify, plan and prioritize business opportunities