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Massey Services, Inc. · 2 days ago
Office Manager
Frisco, TX
Full-time
Onsite
Entry Level
$16/hr - $18/hr
3+ years exp
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Responsibilities
Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.
Qualification
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Required
High School Diploma or GED at a minimum
Previous experience with customer service on the phone
Strong problem solving skills
Excellent computer, typing, and 10-key skills
Time management talent and a sense of urgency
Background checks will be completed on all candidates considered for hire
Preferred
Office: 3 years
Customer Service: 3 years
Benefits
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Company
Massey Services, Inc.
At Massey Services, we are committed to providing GREAT SERVICE that protects homes and businesses against the devastation of termite damage, unwanted and unhealthy pests and makes your landscape green, beautiful and healthy all year long.
1,001-5,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2008-01-01Private Equity· Undisclosed
Leadership Team
Tony Massey
President and CEO
Ed Dougherty
Executive VP & Chief Operating Officer
Recent News
Company data provided by crunchbase
