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Sheppard Pratt · 2 days ago
Office Manager
Westminster, MD
Full-time
Onsite
Mid Level
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Responsibilities
Provide direct management to front desk staff. Provide feedback and reinforcement of teamwork as required.
Hire, train, and supervise all administrative support staff to ensure exceptional customer service and compliance with administrative workflows.
Provide technical on-boarding and on-going assistance to all clinical providers and interns in carrying out their administrative tasks (credentialing, scheduling, electronic documentation, timesheets, reimbursements, participation in required meetings and trainings).
Oversee the timely completion of client eligibility and insurance authorizations, ITPs, letters to clients, and discharges.
May work in collaboration with prescribers to ensure accuracy and efficiency of medication authorization and refills as well as assignments as needed.
Assure all policies and procedures are being followed by front desk staff at all times.
Monitor and approve invoices for payment.
Maintain and reconcile cash.
Provide assistance to staff in maintaining accurate records in electronic data systems; assure ongoing adequacy of client records for audit readiness.
Maintain documentation of administrative and staff meetings.
Provide oversight of maintenance of physical facility and office equipment to ensure clean, safe, and therapeutic environment.
Conduct Fire Drills and Quarterly specialized drills as required by CARF.
Oversees safety and security of the office. Oversees office maintenance.
Perform other duties as assigned or needed.
Qualification
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Required
Bachelor’s degree in business administration or relevant field; relevant experience without a Bachelor’s Degree may be considered with the possession of a High School Diploma (or equivalent). Experience in office administration and staff supervision in a health care setting preferred.
Intermediate computer skills required. Experience with Microsoft Office recommended, EMR systems a plus.
Ability to manage administrative support staff and ensure all tasks are completed in a timely manner with little to no supervision.
Knowledge of Medicaid, Medicare, and/or Maryland Public Mental Health System a plus.
Ability to maintain appropriate boundaries and to maintain HIPPA Privacy regulations at all times.
Excellent oral and written communication skills; excellent organizational skills and attention to detail; ability to multi-task in fast-paced work environment.
Demonstrated ability to encourage teamwork and support office morale.
Ability to take initiative and work independently.
Experience with general computer and database software; previous experience with electronic health record a plus.
Preferred
Experience in office administration and staff supervision in a health care setting.
Experience with electronic health record.
Company
Sheppard Pratt
Sheppard Pratt is a behavioral health and special education system.
Founded in 1853
1,001-5,000 employees
H1B Sponsorship
Sheppard Pratt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (1)
2022 (5)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.23MKey Investors
Horizon Foundation
2023-01-19Grant· $0.23M
Leadership Team
Harsh Trivedi
President and CEO
Greg Gattman
VP and Chief Operating Officer, Hospitals
Recent News
Maryland Daily Record
2024-05-20
The Business Journals
2024-04-05
Company data provided by crunchbase
