Tire Base · 18 hours ago

Onboarding Agent

United States

Full-time

Remote

Entry Level

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Responsibilities

Manage the onboarding process using a proven checklist, ensuring all tasks are completed before the client goes live.

Address client-specific questions, unique requests, and challenges during the onboarding process.

Provide Zoom-based training sessions to clients, ensuring they are confident in using Tire Base effectively.

Assist clients with importing and organizing their data within the Tire Base platform.

Maintain clear, proactive, and professional communication with clients throughout the onboarding journey.

Balance multiple onboarding projects simultaneously while meeting deadlines and client expectations.

Qualification

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Tire industry experienceClient onboardingProject managementRemote collaboration toolsData migrationTraining clients