JLL · 15 hours ago

Onboarding Specialist

Chicago, IL

Full-time

Remote

Entry Level

1+ years exp

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Responsibilities

Craft and send detailed emails to new hires prior to their first week with information related to the account, position, and onboarding program

Host a weekly virtual onboarding program, in partnership with other departments, that creates a welcoming and informative experience for all new hires on our account team

Partner with stakeholders to ensure training programs are in place and training is being deployed to the syllabus and schedule

Provide superior and prompt customer service (telephone calls and emails) to new hires, teammates, and managers regarding the new hire onboarding program

Prepare/update program scripts, status/tracking reports, and standard procedures on all assigned onboarding program initiatives

Edit/manage the Onboarding SharePoint website

Consistently look for process improvements and ways to make the program more efficient/scalable

Qualification

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Human ResourcesProject ManagementMicrosoft OfficeWebExZoomSharePoint

Required

Minimum 1 year of relevant experience with project or program management, training and development, or human resources

Independent, self-starter capable of executing with minimal supervision

Pleasant demeanor and a positive, can-do attitude

Excellent knowledge of Windows-based business computers, conferencing systems such as WebEx and Zoom, and Microsoft Office programs: Excel, Outlook, PowerPoint, Word, and SharePoint

Access to a reliable internet connection in a quiet location with requirement of facilitating class daily on camera

Ability to work from 7am PT to 3pm PT