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Beth Israel Lahey Health · 4 days ago
Oncology Secretary
Plymouth, MA
Part-time
Onsite
Entry Level
2+ years exp
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Responsibilities
Serve as front line secretary displaying courtesy and professionalism at all times while greeting or interacting with patients, families or other personnel in person or on the telephone.
Utilizes communication skills by answering the telephone in a timely manner (within 3 rings), responding in a pleasant manner, retrieving and documenting messages throughout the day, and directing calls appropriately.
Actively participates in a positive manner as a team member in a team environment.
Responsible for accurate patient registrations; obtaining proper demographics, insurance and referring physician information.
Obtain all necessary patient consents/signatures.
Responsible for accurately identifying patients using approved patient identifiers and placing that patient’s identification wristband on the correct patient.
Prepare, maintain and close patient medical records ensuring accuracy and completeness.
Collect co-pay and/or deductibles payment in accordance with credit and collection policy.
Maintain written and telephone communications; screening all calls and referring to the appropriate individual.
Assist in the collection and preparation of data for departmental reports.
Schedule recurring patient appointments accurately and aggressively to maintain full schedules for clinical staff and ensure patient treatment plans are fulfilled.
Coordinates scheduling for patients within Cancer Services: MD and NP appointments, NP teaching session appointments, Nurse visits, Lab appointments, Chemotherapy appointments, Other infusion/injection appointments, Breast Center appointments, Coordinate all above appointments with Radiation Oncology as required.
Coordinates scheduling for diagnostic testing outside the Cancer Center and obtains proper insurance authorization for these tests: CT scans, PET scans, MRI, MD Consults/Surgical Consults, BID-Boston visits.
Coordinates scheduling of bone marrow biopsies with the surgeon, operating room, anesthesia, and pre-admission testing and obtaining proper insurance authorization.
Performs exam specific screening relative to ability to schedule and perform testing; refers to appropriate individual as needed for clarification.
Distributes to patients all required notifications and documents.
Enter the appropriate diagnostic testing orders, demographics and insurance information into Meditech system to facilitate patient care and hospital billing procedures.
Prepare, maintain and close patient medical records ensuring accuracy and completeness.
Process cancellation and no show appointments and notify ordering physician.
Enter/edit requisition information and prints to appropriate printers.
Faxes reports as necessary.
Ability to decipher MD/NP orders and schedule appropriate chemotherapy appointments accurately with the knowledge of the importance to adhere to the specific treatment plan schedules.
Coordinate and maintain insurance eligibility, benefits, authorizations, certifications and re-certifications to secure insurance payment.
Work with providers re: insurance denials to ensure peep-to-peer reviews are completed timely.
Able to work at an efficient pace with accuracy and minimal supervision.
Assist with special projects as needed.
Assist in training of new office staff.
Other secretarial duties as necessary during assigned shift to maintain the smooth functional operations of the service.
It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.
Qualification
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Required
Completed medical terminology course and successfully pass hospital exam
Possess problem-solving techniques, strong interpersonal skills and effective oral and written communication skills
Strong keyboarding at 30 wpm and successfully pass hospital exam
Previous experience with hospital registration system and secretarial experienced preferred
Demonstrated ability to function independently with minimal supervision
Possess good decision-making skills and demonstrated ability to work under pressure, maintaining a helpful and courteous manner
Two years of secretarial/clerical/billing experience
High School Diploma
Graduate of Medical Assistant/Secretary course or equivalent preferred
Company
Beth Israel Lahey Health
Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.
10,001+ employees
H1B Sponsorship
Beth Israel Lahey Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Cindy Rios
Executive Vice President and Chief Financial Officer
Robert Fields
Chief Clinical Officer and Executive Vice President
Recent News
2024-04-09
John Guilfoil Public Relations LLC
2024-02-09
The Business Journals
2024-02-09
Company data provided by crunchbase
