DeepScribe · 2 days ago
Onsite Implementation Specialist
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Artificial Intelligence (AI)Health Care
No H1B
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Responsibilities
Travel to various healthcare facilities (1-3 weeks at a time) to provide on-site training and implementation support for DeepScribe’s solution. Ensure healthcare providers are fully equipped to use the software effectively.
Assist in the customization of DeepScribe’s note preferences to meet the specific needs of each healthcare provider. Troubleshoot and resolve any technical issues during the implementation process.
Work closely with healthcare providers to ensure seamless integration of DeepScribe with existing EHR systems. Provide guidance on best practices for using DeepScribe in conjunction with EHRs.
Maintain clear and consistent communication with healthcare providers and DeepScribe team, ensuring a smooth onboarding process. Serve as the primary point of contact for any questions or concerns during the on-site training.
Gather feedback from healthcare providers to identify areas for improvement in the training process and software. Collaborate with the CSM team to deliver feedback.
Willingness to travel extensively, spending 1-3 weeks at a time on the road, visiting various healthcare facilities across the US.
Qualification
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Required
Minimum of 6 months -1 year of experience in a training or implementation role, preferably in the healthcare industry.
Strong understanding of the medical field and healthcare operations.
Proficiency in using Electronic Health Records (EHRs) and other healthcare-related software.
Familiarity with iPhones, iPads, and mobile apps is essential.
Excellent verbal and written communication skills, with the ability to clearly explain complex concepts to diverse audiences.
Ability to quickly learn and adapt to new technologies and environments.
Comfortable working in a fast-paced, dynamic setting.
Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues in real-time.
Must be willing and able to travel extensively, with trips lasting up to 1-3+ weeks at a time per month.
Preferred
Bachelor’s degree in science or similar, information technology, or a related field is preferred.
Travel Scribe/Trainer certification, relevant certifications in EHR systems or healthcare IT are a plus.
Familiarity with AI-driven healthcare solutions is an advantage.
Benefits
Medical, Dental, Vision, 401k and other benefits are also offered
Opportunities for professional growth and development
The chance to work with cutting-edge AI technology in healthcare
Travel expenses covered by the company
Company
DeepScribe
DeepScribe is an ambient, AI-powered medical scribe automates clinical documentation.
Funding
Current Stage
Growth StageTotal Funding
$61.2MKey Investors
Index VenturesBee Partners
2023-10-15Series B· $24M
2022-01-11Series A· $30M
2021-05-13Seed· $5.2M
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