200+ applicants

Company

Mission Lane · 1 day ago

Operational Risk Manager

United States

Full-time

Remote

Senior Level

$119K/yr - $119K/yr

5+ years exp

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Hiring Manager

Spence Hoffman

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Responsibilities

Understand and measure the intended experience:

Become well-versed in intent and customer experience to effectively advise stakeholders

Coordinate and execute risk assessments, collaborating with a diverse set of stakeholders on scoring and corrective action plans

Document and monitor suite of controls to influence new controls and corrective actions

Implement and enhance suite of risk and process artifacts

Monitor and address gaps between execution and intent:

Partner with teams to enhance controls, alerting, and response

Own and enhance process for issue management (flow of work, system fields, reporting)

Coordinate tactical issue containment and remediation

Ensure company-wide adherence to issue response timeframes

Escalate and document high severity issues for internal and external coordination

Improve experience and processes:

Create process to track, manage, and influence action on outstanding action items from risk assessments and issue process

Influence risk-based prioritization in local and cross-functional team roadmaps

Influence a culture of risk-conscious decision making across the company

Where warranted, lead projects to mitigate key gaps

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Risk management experienceRisk frameworks developmentRisk assessmentsSQLTableauGoogle SheetsOperational Risk Management CertificationCertified Enterprise Risk ProfessionalProfessional Risk ManagerIssue managementBusiness continuity plansIncident response plans

Required

5+ years experience in first or second-line risk, control, or compliance role in regulated industry

5+ years experience developing and improving risk frameworks and strategies

Experience driving risk-based outcomes with tools like: risk registers, risk assessments, risk control matrices, business continuity plans, and incident response plans

Experience influencing across role types (e.g. operations, tech) and leadership levels

Experience solving complex, analytical problems using tools like Google Sheets, SQL, or Tableau

Preferred

7+ years experience in first or second-line risk, control, or compliance role in regulated industry

7+ years experience developing and improving risk frameworks and strategies

Experience scaling risk frameworks for small-medium sized companies

Risk management certification: Operational Risk Management Certification (ORM), Certified Enterprise Risk Professional (CERP), and/or Professional Risk Manager (PRM)

Technical aptitude (you won’t code, but familiarity with concepts helps with control artifacts)