80 applicants
AAA Auto Club Enterprises ยท 3 days ago
Operations Agent - Land
Westlake Village, CA
Full-time
Onsite
Entry Level
$17/hr - $17/hr
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Insider Connection @AAA Auto Club Enterprises
Responsibilities
Update booking records with confirmation numbers and cancellation acknowledgements from hotels, car rental companies, and land vendors.
Book land services via select land vendor's websites/portals.
Communicate with vendors to obtain missing confirmations.
Process hotel interface rejects.
Supply hotels with recap manifests as requested.
Ensure vendor manifests have transmitted successfully.
Work with Reservations to obtain missing booking information (i.e. customer-provided flight details, passport information, cell phone number, etc.).
Provide Accounting with backup needed for confirmation/rate issues.
Support and assist all departments and suppliers with inventory and manifest related inquiries.
Liaise between Reservations and the hotels when issues arise.
Assist with forcing out hotel manifests as requested by Customer Service & Reservations.
Participate in a scheduled rotation of filing emails received and sent.
Provide the Documents department with passes & confirmations that need to be included in final travel documents.
Assist with any additional duties or special projects as requested.
Qualification
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Required
Ability to manage multiple tasks simultaneously with a high attention to detail.
Working knowledge of Microsoft Office applications.
Effective verbal and written communication skills with high level of professionalism.
Ability to work overtime as needed.
Preferred
Knowledge of ATLAS system and Pleasant Holidays products a plus.
Benefits
Medical (with prescription)
Vision
Dental
Flexible Spending Accounts
Paid Time Off for Holidays, Vacation, and Illness
Company paid Life Insurance
Long Term Disability
401(k) Plan
AFLAC Plans
Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
Company data provided by crunchbase
