27 applicants

Company

Original Job Post

Northwestern Medicine · 2 days ago

Operations Analyst

Chicago, IL

Full-time

Onsite

Mid Level

2+ years exp

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Emergency MedicineHealth Care

H1B Sponsorship

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Responsibilities

Serve as the primary point person for any Perioperative Services data needs. Individual will be responsible for reviewing requests and identifying appropriate path for delivering results.

Pull and create monthly operations and performance reports as requested by stakeholders

Support the development of new dashboards, creating appropriate data visualizations that meet the needs of the stakeholder

Identify opportunities for continued improvements to data resources available for operational leaders

Complete ongoing maintenance of surgical scheduling infrastructure at assigned sites

Understand the financial, quality and operational environment at NM. Possess an ability to collect, organize and report on data as it pertains to the business and data processes at NM and the operational characteristics of the various departments. Exemplifies the effective use of information and systems to report on and improve patient care.

Obtain, analyze and interpret financial, quality and operational data from multiple internal and external data sources.

Maintain accurate, up to date analytical documentation and operational dashboards.

Prepare ad hoc reports for management to understand financial, quality and operational issues.

Work collaboratively with other departments in the hospital to assist directors and managers in budgeting, variance analysis, achieving budget targets, and setting budget targets

Participate in the monthly budget variance reporting processes

Support during budget preparation and review

Seek new, innovative methods to continuously improve reporting processes and workflow.

Identify, develop and assist in the implementation of key metrics to measure process performance and opportunity

Provide quality control – ensure 100% accuracy and integrity of all data elements that are reported and distributed.

Demonstrate understanding of multiple system interfaces and workflow.

Identify sources of truth related to data management.

Communicates clearly, responsively, and purposely with peers, managers and directors (collectively: “customers”) and other stakeholders. Focuses on team success and promotes collaborative efforts with others.

Able to adapt quickly to rapid change and multiple priorities from multiple stakeholders.

Excellent organization and time management skills.

Respond thoroughly and promptly to customer needs. Follow through with customers to closure.

Highly developed interpersonal skills are required to create behavioral changes in customers.

Utilizes talents, skills, and knowledge in all assignments for the purpose of delivering excellent customer service. Guides preparation and delivery of information by seeking a thorough understanding of the department’s mission, goals, and values.

Provide departmental and end user support related to reports and systems used within the department including:

Train and develop staff related to reports, systems and interpretation of data.

Qualification

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Microsoft excelPower biTableauComputer knowledgeAnalytical skillsVerbal communicationWritten communicationHealthcare ExperienceSQLPythonProblem-Solving

Required

Bachelor’s degree in business, engineering, or analytics

2-3 years related experience

Demonstrated excellent analytical skills

Excellent PC-based skills using Microsoft Products (Excel, etc.) and computer knowledge base

Excellent verbal and written communication skills

Experience with Power BI or Tableau

Preferred

Previous experience in healthcare

Experience with other computer programming languages (SQL, Python etc.)

Benefits

Tuition Reimbursement

Loan Forgiveness

401(k) Matching

Lifecycle Benefits

Company

Northwestern Medicine

Glassdoor

3.7

Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of healthcare.

Founded in 1972

Chicago, Illinois, USA

10,001+ employees

http://nm.org

H1B Sponsorship

Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (46)

2022 (77)

2021 (54)

2020 (26)