TEKsystems ยท 1 week ago
Operations Analyst
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Information Technology
Insider Connection @TEKsystems
Responsibilities
Responsible for member outreach with support from regional and local teams, logging interventions, and updating the intervention tracker tool.
Manage NCAL pilot sites, engage with the regional team to test the Loyalty Score, and guide local teams through assess, design, and test phases.
Focus on loyalty scores and accuracy testing, engaging with members through phone, text, and in-person communication.
60% project management tasks with weekly syncs, and 40% assessing and testing interventions including phone calls, texts, and on-site support.
Conduct operations analysis, business analysis, project management, data analysis, and requirements gathering tasks with a customer service focus.
Qualification
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Required
Operations analysis
Business analysis
Project management
Data analysis
Requirements gathering
Customer service oriented
Power BI
Tableau
Health plan
Healthcare industry
Reporting
Strong facilitation & project management skills
Customer-centric
Qualitative research
Self-motivated and organized
Problem-solving skills
Collaborative
Benefits
Health Insurance
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (16)
2022 (23)
2021 (45)
2020 (48)
Funding
Current Stage
Late StageRecent News
2024-05-24
Company data provided by crunchbase