Signify Health · 13 hours ago
Operations Analyst I
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Responsibilities
Proactively monitors, prioritizes, and manages the development of dashboards and reporting which supports multiple departments and functions within Signify Health
In conjunction with enablement teams and stakeholders, communicates backlogs for reporting/dashboard development and ensures prioritizations are well understood and agreed upon
Authors, reviews, edits and updates essential documents related to data, reporting and analytics (policies, SOPs, work instructions, job aids, instruction manuals, Product Guides, forms, etc.) for the Production Operations organization.
Provides direct training and education to ensure the adoption of available tools as they are deployed and as refreshers of existing tools
Manages and builds positive working relationships with cross-functional teams to create and implement formalized processes and create all necessary documentation, templates, etc. to execute the process.
Maintains close alignment and engagement with each data, reporting and analytics related initiative owned by operations and creates departmental education on resources for a variety of stakeholders to communicate on said initiatives.
Proactively identifies operational inefficiencies and suggests enhancements to improve existing prioritization, business case, and reporting processes
Employs active listening skills and cultivates cross-functional collaboration during strategic business review processes and weekly/monthly prioritization cadence
Adaptable to the changes in the healthcare industry and shifting company priorities
Implements and maintains program management systems, tracking progress against plans, developing and publishing metrics and dashboards
Ability to communicate across all levels of leadership
Demonstrated problem solving skills
Qualification
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Required
Bachelor's degree in business, data analytics and/or related field.
2-4 years of experience in a Program Management Analyst, Project Management, Consulting or other related role
1+ years of experience with SQL
Demonstrated ability to effectively work with cross-functional teams
Outstanding analytical and problem-solving aptitude
Excellent attention to detail, interpersonal and project management skills
Ability to quickly learn and synthesize new information, transforming even the most complex topics into simple and easy to understand documents
Effective communication, presentation and conflict management skills
Ability to prioritize workload and manage time effectively across multiple projects
Consistently track and report on progress
Preferred
Experience working in a Healthcare Operations, Product Management, or Consulting organization
Demonstrated experience working with technical and non-technical team members
Highly proficient in Google Workspace, Microsoft Office Suite software applications, Atlassian applications including Jira and Confluence; proficient with document management software, such as AODocs
Benefits
Medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Education assistance
Free development courses
Paid time off programs
Paid holidays
CVS store discount
Discount programs with participating partners
Company
Signify Health
Signify Health is a healthcare platform that develops value-based healthcare payment programs.
H1B Sponsorship
Signify Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (7)
2022 (9)
2021 (9)
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-09-05Acquired· by CVS Health ($8B)
2021-02-10IPO· nyse:SGFY
Recent News
2024-11-13
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Home Health Care News
2024-04-28
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