71 applicants

Company

Original Job Post

Pacaso · 2 days ago

Operations Analytics Manager

San Francisco, CA

Full-time

Onsite

Mid Level

4+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

MarketplaceProperty Management

Growth Opportunities

Insider Connection @Pacaso

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Own analytics for the full Operations organization, including Market Operations, Customer Support, Procurement, Logistics, Interior Design, Turnover Operations, and Onboarding

Act as a catalyst for growing the business intelligence, data, and analytics capabilities of the Operations organization

Conduct quantitative and qualitative analyses to assess operations, identify opportunities, and create presentations for senior leadership

Partner with a broad set of teams, including Finance, Accounting, Data, Product, Engineering, Acquisitions, and Sales, to design new workflows and improve cross-functional coordination

Build and maintain analyses and dashboards for various stakeholders using Excel, Tableau, Google Sheets, and Salesforce

Drive production forecasting, scenario planning, and predictive analytics to optimize the impact of operational investments in our home onboarding flow

Develop, document, and measure end-to-end processes utilizing industry standard / best practice methodologies; make recommendations to improve speed, scale, and overall efficiency

Leverage data dashboards and metrics to inform prioritization and roadmapping

Assess risks and contingencies and build plans to mitigate risks and drive performance

Develop SOPs, workflows, reports, dashboards, and other analytical tools to maximize productivity

Demonstrate professional skepticism and critical thinking in assessing data quality, defining assumptions, and justifying recommendations

Gain understanding of user needs, including team members, customers, and leads by getting into the field as necessary, and diving into the weeds of each stakeholders' experience

Assist stakeholders in determining business needs and requirements for Analytics, including the development of performance metrics and KPIs

Identify data sources and help the business to prepare data for integration

Foster a data-driven culture through the adoption and proliferation of data management best practices

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Process improvementPredictive forecastingConsultingCorporate developmentFinanceExcelModelingPresentationsStakeholder managementStartup experienceData analysisInfluencing solutionsSystems thinkingBusiness acumenNew process developmentOperations managementProblem solvingCommunicationPeople skillsTeam playerForecastingDemand Planning

Required

B.A./B.S. degree with a quantitative focus in Economics, Engineering, Math, Statistics, Finance or a similar technical field

4+ years of work experience in an analytics role involving strategy, problem solving, process improvement, predictive forecasting; consulting, corporate development, and/or finance experience preferred

Advanced Excel skills and modeling experience required

Demonstrated ability to develop polished presentations for senior leadership

Experience working in a fast-paced, rapidly-changing environment, while managing multiple priorities and stakeholders; growth-stage startup experience preferred

Excellent communication and people skills; you communicate effectively to technical and non-technical audiences, and thrive in dynamic, cross-functional environments

Experience using data and analytics to break down ambiguous, complex problems and influence solutions

Ability to see the big picture as well as focus on the smallest details in operations; you're a systems thinker who loves getting in the weeds

You have strong business acumen and know that problem solving goes beyond the numbers

You have an entrepreneurial mindset and love building new things in addition to optimizing existing processes

You're a team player and always focus on the greater good