tandem · 2 days ago

Operations Associate

New York, NY

Full-time

Onsite

Entry Level

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AppsMedical

Work & Life Balance

Insider Connection @tandem

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Become an expert in the world of medication access, including understanding health insurance processes and tools like GoodRx coupons.

Develop standardized processes and workflows to enhance operational efficiency.

Collaborate with the team to prioritize product development while ensuring patient support and business growth.

Directly assist patients with their prescriptions and insurance inquiries.

Utilize system data to understand patient needs and complete relevant documentation.

Coordinate with healthcare providers, insurance companies, foundations, and pharmacies to streamline prescription processing.

Qualification

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Data AnalysisProblem SolvingAnalytical ThinkingOutcome OwnershipAdaptabilityPragmatic MindsetAction-OrientedExcitement

Required

Experience in a role that requires analytical problem solving, operational rigor, and outcome ownership, either full-time or through formal internships

Ability to deal with ambiguous problems

Ability to work with complex data

Pragmatic mindset with the ability to see the bigger picture

High output and bias towards action

Excitement to be a part of the mission