HomeSafe Alliance · 4 hours ago
Operations Coordinator - Move Management (International Alaska)
Huntsville, AL
Full-time
Remote
Entry, Mid Level
2+ years exp
Maximize your interview chancesArmed Forces
No H1B
U.S. Citizen Only
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Responsibilities
Foster a team-oriented work environment & maintain positive relationships with suppliers including inland haulage carriers, Alaskan partners, port agents, lower 48 US based partners, Alaskan traffic lane shipping companies (sea and road), and other providers as required for shipping of household goods to and from Alaska
Review and coordinate daily operations requirements consisting of the following critical tasks
Coordinate pre-move processes including analysis of weight/volume estimations, move plans, and other shipment logistics requirements
Coordinate origin or destination services in CONUS and Alaska
Monitor and manage all origin service requirements enforcing standards that may result in changes to shipment volumes to secure the minimum required density whenever possible
Review Alaskan shipments for optimization considering loose FCL options, highway transportation options, or traditional lift van movement to maximize container volume capacity and minimize transport costs per shipment
Arrange inland haulage for loaded lift vans, crates, and/or full containers to/from US partner locations and the port of Tacoma and designated inland terminals
Update and monitor systems with accurate transit information for the movement of all shipments from point to point in the door-to-door process
Ensure all shipments are routed and forwarded according to the required standards in the GHC PWS (appendix C) to meet the required delivery date (RDD) for the shipment
Maintains contact with on-site supervisors when required to ensure an efficient and effective service experience for the client.
Manage the accessorial process and document in the system all requests for accessorial services ensuring that they conform to GHC PWS descriptions and provide written authorization to the partner performing the services ensuring proper compensation
Maintain accurate and up to date records in the system ensuring all shipment related data is available for reporting according to standard schedules
Ensure that all necessary documents are recorded and uploaded in the system for all service component costs such that a running total of actual costs for each shipment is maintained including:
Origin packing services
Origin accessorial services
Inland haulage from origin warehouse to port of embarkation
Port charges at embarkation port
Ocean freight charges from port of embarkation to port of debarkation
Inland haulage from port of debarkation to destination warehouse
Port charges at debarkation port
Destination unpacking services
Destination accessorial services
Establishes and/or monitors proposed move plan for each shipment based on estimated timelines coordinated with scheduled timelines, and confirming actual timelines and promptly update the system with accurate data for the shipment's progress
Works directly with the Alaska managers and legal department to ensure compliance and adherence to applicable FMC regulations
Provide, when necessary, any service performance, or administrative issues, problems, or notable challenges to the Alaska Operations Manager for onforwarding to the HomeSafe Safety & Compliance team
Collaborates with the Alaska Operations Manager to monitor the proficiency of origin, destination and transportation providers and recommends process improvements and training solutions to enhance the service to the client.
Perform other duties as assigned
For shipments to and from Alaska and OCONUS locations, see job description elements for DTD Coordinator OCONUS shipments
Qualification
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Required
Must be a U.S. citizen due to contractual requirements
Undergraduate Degree or equivalent experience in lieu of education
Minimum 2 years directly related experience in General Freight Forwarding, preferred HHG Moving.
Ability to read, interpret documents and execute actions intended to service household goods shipments moving door-to-door globally
Ability to communicate with suppliers at the transactional level and provide clear and concise instructions for service performance
Experience in the household goods or similar commodity forwarding industry
Benefits
Medical, Dental and Vision Insurance.
Paid time off (PTO) Three weeks of PTO for newly hired employees
401(k)
Health and Wellness Programs
Disability, Life and AD&D insurance
Employee Support program
Family Support: Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Travel Accident & Medical
TRICARE Supplement Plan
Voluntary Benefit Plans
And more!
Company
HomeSafe Alliance
HomeSafe Alliance delivers quality global household moving services for America’s military service members, their families, and for civilians working for the U.S.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Nicholson
Chief Executive Officer
Scott Evasius
CFO & VP of Business Operations
Company data provided by crunchbase
