Operations Engineer II @ Lumen Technologies | Jobright.ai
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Lumen Technologies · 7 hours ago

Operations Engineer II

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Responsibilities

Configure and maintain network elements including DWDM systems.
Assist and in some cases be responsible for the design and architecture of projects and features.
Continually work towards making improvements in network design, network performance and customer support
Contribute to network performance reviews with management, internal partners and the customer
Provide technical mentoring and guidance to less experienced Engineers.
Work with cross-functional resources to define and deliver network-based projects.
Work closely with team members to ensure customer network service is always fully operational
Provide technical expertise and troubleshooting as needed to support production issues.
Be willing to support deployments/maintenances/escalations outside of work hours
Actively participate in all Day 2 Support planning and preparation project meetings through network deployment iteration.
Develops/defines plans for the implementation of new plant construction or modifications to existing facilities.
Assures that the most feasible, practical and economical means to complete the work are utilized. Provides cost data to support capital planning and budgeting.
Monitors and controls project expenditures.
Skilled in project management
Requires direction and guidance with few tasks.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

DWDM systemsNetwork designProject managementTechnical mentoringHigh-pressure execution

Required

Typically 5+ years professional experience with a Bachelor's Degree or equivalent education and experience or 2-3 years with a Master's Degree.
Ability to work all shifts in a 7x24x365 call center including off hours/on call and during holidays.
Experience mentoring/training/coaching/collaborating with other employees.
Experience with project management.
Proven analytical and problem-solving abilities.
Highly self motivated and directed.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.

Benefits

Health
Life
Voluntary Lifestyle benefits

Company

Lumen Technologies

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Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences

Funding

Current Stage
Public Company
Total Funding
$10.4M
2023-05-22Post Ipo Equity
2020-01-31Post Ipo Debt
2018-06-21Post Ipo Equity· $2.4M

Leadership Team

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Jeff Storey
Founder, President & CEO
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Kate Johnson
CEO & President
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Company data provided by crunchbase
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