ValPay ยท 14 hours ago
Operations Manager - Valpay
United States
Full-time
Remote
Mid Level
3+ years exp
Maximize your interview chancesFinancial Services
No H1B
Hiring Manager
Philip Brindley
Insider Connection @ValPay
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Responsibilities
Work with the leadership team and VP of Operations to set and execute on the strategy
Ability to review the operational plan and guide the functional leadership into a focused ROI approach including; Customer Service and Professional Services
Regular monitoring and measuring of the priorities, providing coaching and guidance to team members as required
Develop operations-related plans, budgets, policies, and procedures to achieve customer satisfaction and revenue targets
Review, analyze and roll out strategic changes as they pertains to operational best practices and revenue-driven efficiencies
Collaborate with senior management to set strategies, objectives and policies
Managing vendor and key customer relationships
Contribute to high-priority projects to prepare the company for future growth phases and market readiness
Contribute to high-priority projects to prepare the company for future growth phases and market readiness
Qualification
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Required
3+ years of upper-level experience in the payment processing and payment gateway industry is essential
3+ years of cross-functional team management experience
Bachelor's degree or equivalent, preferably in a technical or business discipline, MBA, or advanced degree, a plus but not a requirement
A natural ability to lead performance and process improvement in a business
Bring a proven entrepreneurial spirit and pace-setter traits
Experience working in small to medium-sized payment processing or payment related businesses as an Operations Manager or similar-level position
Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals
Excellent Leadership, communication, and organizational skills
Excellent analytical and problem-solving skills
A 'roll up the sleeves attitude towards problem-solving
Goal-oriented with comfort in setting measurable goals for others and yourself
Comfortable working independently as well as in a team
Ability and willingness to create change, passion for continuous improvement
Fluent in English, both written and verbal, is essential
Must be legally authorized to work in the US
Preferred
MBA or advanced degree, a plus but not a requirement
Company
ValPay
ValPay LLC is an all-in-one payment solutions tailored to empower our partners' software platform.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
