135 applicants
Boulder Heavy Industries ยท 2 days ago
Operations Manager
United States
Full-time
Remote
Mid Level
$65K/yr - $75K/yr
3+ years exp
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Hiring Manager
Rachel Luna-Victoria
Insider Connection @Boulder Heavy Industries
Responsibilities
Manage existing internal processes and systems
Facilitate communications with a variety of users and functional areas
Help process and QA client orders and renewals
Manage vendor relationships
Review and optimize creative and media outputs
Mitigate and problem-solve operational blockers
Identify opportunities to improve process efficiency and effectiveness
Maintain and optimize quality control measures
Help oversee resource allocation and capacity planning
Collaborate cross-functionally with internal stakeholders to solve business needs
Qualification
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Required
Bachelors in relevant area (or equivalent work experience)
3+ years operations, client onboarding, and/or project management experience in a B2B SAAS company or agency
Proficiency in using operations management software
Experience with franchisees, digital marketing, design, or technology development
Preferred
Unafraid of failure or mistakes
Demonstrated success executing and managing operations
Willing to communicate directly, clearly, and rapidly with stakeholders
Customer-centric with demonstrable empathy for users
Ability to weigh tradeoffs and make difficult prioritization decisions
Excellent teamwork skills
Proven ability to influence cross-functional teams without formal authority
Strong MS Office Skill (Visio, Word, Excel, Power Point)
Willingness to learn new skills and be self-motivated
Strong opinions, loosely held and willing to hear out the perspectives of others
Benefits
Free on-site parking
Dog-friendly office
Quarterly work from home stipend
Flex PTO plan
Generous holidays
Health plans including dental and vision coverage
Flexible Spending Accounts Plan
Matching traditional and Roth 401k
Employee Assistance Program
Supplemental leave
4-week paid sabbatical after 10 years of service
Life Insurance
Company
Boulder Heavy Industries
Boulder Heavy Industries provides digital marketing, social media management, and software solution services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Adam Edelman
Founder & Chairman
Company data provided by crunchbase
