121 applicants
United Security Technology LLC · 2 days ago
Operations Manager
Boston, MA
Full-time
Onsite
Mid Level
3+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesConsultingInformation Technology
Insider Connection @United Security Technology LLC
Responsibilities
Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
Meet all contractual/ budgeted scheduled hours with a minimum of unbilled overtime assuring that overtime and un-billable hours are minimized.
Meet regularly with Client to review operational activities and concerns.
Ensure that trained and qualified security personnel properly staff all posts.
Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
Review and approve all reports, duty logs, etc. submitted by security personnel.
Ensure timely notification of all serious incidents.
Maintain effective communications with all assigned security personnel.
Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
Develop / maintain operational procedures so that a valid, site-specific SOP and post orders are always available for emergency reference by the security staff.
Assure that the site security operations procedures, post orders manual and logs are maintained and regularly reviewed and updated. Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site, keep all files current.
Primary responsibility to oversee and assure for scheduling & staffing of all locations.
Assist recruiters in identifying, interviewing, and hiring quality candidates.
Conduct interviewing & hiring to standards, as needed. Knowledge of legal aspects of HR required.
Maintain floater pool and assist with mentoring managers and supervisors.
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, assure that employee grievances are heard and resolved (with help from appropriate Support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.).
Take a proactive role in communicating with staff needs; meet with regularly, listen to issues, provide security and technical expertise and solutions.
Oversee the coordination and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet USI corporate training standards.
Reconcile security logs against shift responsibilities and patrols; review incident reports prior to submitting to client and coordinate preliminary investigations.
Conduct routine inspections & audits of assigned security personnel on all shifts to ensure they are properly performing such duties.
Manage site equipment, supplies & vehicles utilized at the account, ensure appropriate inventories and maintenance of checklists.
Position includes 24-hours, 7-days-per-week on-call and response capabilities.
Perform all other functions and duties as required or assigned by USI and/or the Client.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Position requires 3-5 years of progressively responsible management experience in the security industry.
Experience with industry site operations, training, recruiting and auditing in the contract industry preferred.
Prior military and/or police experience a plus.
Excellent verbal & written communication skills.
Must have the ability to develop and write business plans, memos, spreadsheets, graphs & charts for business purposes.
Excellent computer skills with high level of proficiency in MS Word, Excel, PowerPoint and computerized payroll & billing programs (WinTeam).
Must be focused on the Company’s core values and business objectives.
Maintain the highest ethical and professional standards.
Must be able to multi-task and self-manage in a dynamic environment.
Ability to deal professionally in stressful situations with a high degree of conflict management & resolution skills.
Must be knowledgeable of all company policies and procedures.
Maintain effective relationships with all levels of the company and client organizations.
Preferred
Experience with industry site operations, training, recruiting and auditing in the contract industry.
Knowledge of legal aspects of HR required.
Benefits
Competitive pay
Recognition and Reward Programs
Training and Career Development Opportunities
Medical, dental, Holidays, vacation and sick, and 401(k) retirement plan for full-time employees
Company
United Security Technology LLC
United Security Technology LLC (UST) has been progressing steadily as a preferred Security system technology integrator partner with all international branded equipment and devices in the United Arab Emirates and the region alike.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
