76 applicants

Company

Original Job Post

Burger King · 5 days ago

Operations Partner

Chicago, IL

Full-time

Onsite

Mid Level

4+ years exp

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Food and BeverageHospitality

H1B Sponsorship

Insider Connection @Burger King

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Responsibilities

Conduct holistic franchisee business reviews for key accounts to address all areas of the business: restaurant succession planning, development obligations (midterms, remodels, closures, etc.), operations, sales, profitability, financial health and technology

Consult and support franchisees regarding restaurant operations and develop short/mid/long-term plans that lead to productive, efficient & profitable business model

Create data-driven, long-term goals and operational & service needs strategies to achieve desired results, in collaboration with franchisee teams and above restaurant leaders

Onboard new franchisees and support expansion site preparation

Develop effective professional relationships with restaurant team members, restaurant managers, and above restaurant leaders, enabling the productive and efficient exchange of information and ideas that drive performance.

Seed and targeted restaurant training

Execution of system-wide operational initiatives: BK Basics, equipment certifications, BKU certifications, LTO training, Hours of Operations, etc.

Routine analysis and reporting of operational performance KPI

Deploying solutions to drive ops metrics: Average Complaint Ratio (ACR), Speed of Service (SOS), Retention, Training, & Restaurant Evaluation Visits (REV)

Protect brand standards in areas such as food safety, restaurant cleanliness, and repair & maintenance by routinely advising franchisee restaurant leadership teams on areas of opportunity and strategies for maintaining excellence

Ensure operators complete and execute Corrective Action Plans for all failed REVs

Responsible for ensuring great results are achieved the right way with honesty and integrity by reporting restaurant metrics as true reflections of restaurant performance

Business review and action plan execution support for FBP/GM/RVP key accounts

Qualification

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OperationsRoot-Cause Problem SolvingMicrosoft OfficeProblem-SolvingRelationship Building

Required

Bachelor's degree in business or related field required

4+ years of operations experience in QSR, retail, food & beverage, or franchised industry

Strength in building and developing relationships with clients, colleagues, business partners

Skilled in root-cause problem solving methodologies

Ability to present operational information both orally and written (PowerPoint)

Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)

Company

Burger King

Glassdoor

3.4

Burger King is a global chain of hamburger fast food restaurants. It is a sub-organization of Restaurant Brands International.

Founded in 2014

Toronto, Ontario, CAN

10,001+ employees

https://www.bk.com/

H1B Sponsorship

Burger King has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2021 (4)

2020 (6)