200+ applicants
This job has closed.
BlueAlly · 2 days ago
Operations Services Coordinator
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesCyber SecurityInformation Technology
Hiring Manager
Jun C
Insider Connection @BlueAlly
Responsibilities
Review Statements of Work (SOWs) to ensure there are no contradictions and that they adhere to organizational standards and templates.
Ensure that SOWs are properly formatted and free of grammatical errors, maintaining a high standard of professionalism in documentation.
Accurately enter the financial amounts and other relevant metrics from signed SOWs into the CRM or project management system.
Maintain precise and up-to-date records of opportunities, ensuring consistency and reliability for reporting purposes.
Facilitate the process of sending SOWs for signatures to clients and internal stakeholders, ensuring timely follow-ups and completion.
Ensure all signed SOWs are properly documented and stored for easy retrieval and future reference.
Set up new projects in the project management system once SOWs are signed, ensuring that all necessary project details are captured and accurately recorded.
Collaborate with relevant internal teams to ensure that project details are accurately inputted and the project is ready for execution.
Work closely with the sales team to keep the services pipeline updated, accurately reflecting current and future project statuses.
Assist in maintaining visibility into the service pipeline to support forecasting and planning for upcoming service delivery needs.
Support collaboration between sales, project management, and other departments to ensure smooth operational processes.
Provide operational support to various internal teams to facilitate the efficient execution of service delivery tasks.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor’s degree in Business Administration, Operations Management, Project Management, or a related field. and/or five years equivalent experience
Proven experience in operations coordination, project management, or a similar role, preferably within a service-oriented environment
Keen focus on detail, particularly in reviewing documents for consistency and formatting
Strong organizational and multitasking abilities, capable of managing multiple priorities effectively
Excellent written and verbal communication skills for effective internal coordination and documentation
Proficient in using project management software, CRM systems, and other relevant tools
Ability to interpret data to support operational decisions and improve processes
Familiarity with industry-specific service delivery standards and practices
Experience with quality management and document review
Proficiency in using data analysis tools for tracking and reporting service metrics
Flexibility to adapt to a fast-paced and dynamic work environment
Company
BlueAlly
BlueAlly has been serving as a prime source of IT Services for customers both large and small.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-09-30Acquired· by Source Capital
Leadership Team
George Barkley
CEO
Jim Bartis
VP of Sales Operations
Recent News
Company data provided by crunchbase
