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First Citizens Bank · 5 days ago
Operations Services Lead
Richmond, VA
Full-time
Onsite
Mid Level
2+ years exp
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Responsibilities
Operational oversight for a branch location, ensuring compliance with all branch operations policy and procedures
Research and resolve transaction/cash discrepancies
Hiring, supervision, and performance management of service line associates
Processing transactions accurately and efficiently
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualification
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Required
High School Diploma or GED and 2 years of experience in Financial services, customer service, bank operations, or branch operations management
Experience in Financial services, customer service, bank operations, or branch operations management
Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations management
Preferred
Management or supervisory experience in banking
Benefits
Comprehensive benefits program
Customized offerings to support families
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10,001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2022 (4)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO· nasdaq:FCNCA
Leadership Team
C
Craig Nix
Chief Financial Officer
E
Ed Willingham IV
Chief Operating Officer
Recent News
2024-05-21
2024-04-28
2024-04-26
Company data provided by crunchbase
