QGenda · 5 hours ago
Operations Specialist, Product Strategy
Atlanta or remote
Full-time
Remote
Mid Level
$60K/yr - $98K/yr
3+ years exp
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Responsibilities
Assist the Product Strategy Team with various strategic and tactical initiatives to improve the effectiveness and efficiency of our function.
Collaborate closely with the entire team as well as other teams and leaders across the organization.
Function as a key resource for process development, metrics review, and operational best practices.
Work closely with the Product Strategy Team to ensure we are creating scale, documenting processes, and driving efficiency within the business.
Understand the way QGenda Provider Scheduling is best used today.
Create Board Slides in partnership with the team, necessary for our quarterly board reporting.
Develop/enhance existing dashboards and metrics tracking to ensure the Product Strategy team is able to consistently assess performance of the business lines we manage and uncover areas for improvement.
Create the slides for our Product Alignment meetings and manage getting input/content from the other teams who participate.
Provide support to the team on next steps management around key initiatives that are underway.
Support the team in creating better documentation and scalable processes to increase efficiency.
Help with communication of status around key projects to members of other teams across QGenda.
Provide additional bandwidth to Product Strategy Team members as needed on key projects.
Qualification
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Required
3+ years of experience configuring the QGenda platform
2+ years of experience building team processes and operational best practices
Experience/exposure to the healthcare market and IT ecosystem
Results-oriented creative problem solving skills
General project management skills for process alignment and deployment
Proven ability to interact across organizations to ensure outstanding service is delivered to customers
Ability to effectively communicate with various stakeholders at different levels both internally and externally
Demonstrate advanced independent judgment, critical thinking, and problem solving with little to no guidance from management
Adept at moving quickly between low level execution and high-level strategic technical thinking
Demonstrate ability to drive team initiatives with limited direction
Possess personal drive beyond expectation to provide additional value to the department and company
Benefits
Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
Flexible paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
Paid parental leave for birth, adoption or permanent placement
401(k) with company match
Options to work in a hybrid-working model or remotely from home, depending on the position
Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
Company
QGenda
QGenda is the provider of cloud-based automated physician scheduling solutions.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Francisco Partners
2024-08-12Acquired· by Hearst Ventures
2020-06-10Private Equity· Undisclosed
2016-06-01Private Equity· Undisclosed
Leadership Team
Greg Benoit
CEO
B
Blake Birkenfeld
SVP
Recent News
2024-05-24
Company data provided by crunchbase
