PNC · 2 days ago

Operations Specialist - Vendor Finance

Horsham, PA

Full-time

Onsite

Entry Level

1+ years exp

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Responsibilities

Executes complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas.

Reconciles complex transactions of high risk and financial value in accordance with established policies and procedures. Identifies and addresses exceptions and serves as a point of escalation for complex transactions. Partners internally with service partners to route calls, documents or other action items to complete transactions. Interacts with external customers to complete transactions.

Ensures the appropriate materials, documentation and capacity are available to complete transactions.

Provides consultation and advice to internal and external customers. Reviews existing processes, recommends improvements and drives implementation. Serves as a subject matter resource for process improvement projects. Trains and onboards new hires.

Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable procedures. Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities.

Qualification

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Process ImprovementsStandard Operating Procedure (SOP)Problem Management ProcessProcess ManagementOperational FunctionsAccountabilityCustomer NeedsCustomer SolutionsEnsure ComplianceResults-OrientedRisk Mitigation StrategiesTaking InitiativeAccuracyAttention to DetailEffective CommunicationsManaging Multiple Priorities

Required

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.

Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education: Bachelors

Preferred

Preferred Skills: Accountability, Customer Needs, Customer Solutions, Ensure Compliance, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP), Taking Initiative

Competencies: Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Products and Services, Standard Operating Procedures

No Required Certification(s)

No Required License(s)