Associated Bank · 2 days ago
Operations Specialist
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Financial Services
Insider Connection @Associated Bank
Responsibilities
Receive/review incoming work, prioritize accordingly and contact appropriate resources as needed to meet SLAs.
Minimize risk by following all regulations and rules pertaining to operational area and report deficiencies to leadership.
Assist in the development and presentation of training.
Escalate suspected fraud to Financial Intelligence Department and leadership for resolution.
Enter transactions into PC, verify accuracy; and balance general ledger accounts/applications.
Resolve complex customer issues using multiple resources and records.
Perform fast, effective, accurate, and courteous service to customers and banks.
Prepare, edit, distribute, and/or correct specialized and/or complex documents.
Provide regular reports on customer feedback and trends in problems or situations involving various product activities.
Review processes and procedures for accuracy and efficiency opportunities and recommend to leadership, as applicable.
Qualification
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Required
Associate's Degree or equivalent combination of education and experience
2-4 years Business, Finance or Operations experience
3-5 years Banking, Financial Services or Operations experience
Preferred
Associate's Degree or equivalent combination of education and experience in Business
Associate's Degree or equivalent combination of education and experience in Finance
Benefits
Retirement savings including both 401(k) and Pension plans
Paid time off to volunteer in your community
Competitive salaries with professional development and advancement opportunities
Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more
Personal banking, loan, investment and insurance benefits
Company
Associated Bank
Associated Bank offers deposit and loan products.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO· nyse:ASB
Recent News
2024-05-29
2024-05-16
2024-04-13
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