SteadyContent.com ยท 1 day ago
Operations Specialist
Austin, TX
Full-time
Remote
Entry Level
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Responsibilities
Answer phones and provide exceptional customer service
Monitor the intercom system to handle inquiries efficiently
Process RMA (Return Merchandise Authorization) requests and manage product returns
Handle work orders, ensuring optimization for better efficiency and accuracy
Calculate commissions and manage returns to support accurate financial reporting
Assist in collections and develop improved systems to ensure timely payments
Coordinate the shipping of parts during office hours to meet client and technician needs
Act as a backup for:
Product ordering, ensuring seamless inventory management
Customer service tasks, addressing queries and resolving issues
Technician management, supporting scheduling and communication
Qualification
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Required
Strong organizational and multitasking skills
Excellent communication skills, both written and verbal
Proficiency in logistics, customer service, and administrative tasks
Tech-savvy with the ability to quickly learn new systems and tools
Preferred
Experience with financial calculations and workflow optimization
Benefits
Competitive wage
Fun work environment
Startup environment
Possibility for rapid advancement as we grow globally.
Company
SteadyContent.com
SteadyContent.com is a digital agency that specializes in SEO, advertising, PR, eCommerce, and content marketing.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Matt Gerchow
Founder
Company data provided by crunchbase
