Be an early applicantLess than 25 applicants
Nationwide ยท 3 days ago
Operations Supervisor - Financial Services
Ohio, United States
Full-time
Onsite
Mid, Senior Level
$68K/yr - $102K/yr
5+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesBankingFinancial Services
Insider Connection @Nationwide
Responsibilities
Leads, supervises, and coordinates team roles and responsibilities. Adjusts, assigns, coordinates, and implements production standards and schedules to adhere to compliance guidelines.
Participates in assigned projects and task teams, provides input and guidance to support departments. Implements and maintains operational improvements aligned with industry and regulatory requirements.
Helps drive a culture of coaching and feedback for personal and professional guidance. Develops talent in the organization for succession planning and handles all performance management tasks.
Provides education of current processes and procedures with internal customers. Monitors workflow to ensure timely completion of functions meeting quality standards.
Oversees financial and regulatory control processes. Assists in managing expenses to the established budget and implements solutions to streamline processes.
Conducts producer screening and background investigation reviews. Supervises staff responsible for analyzing, selecting, and classifying applications according to underwriting policies and standards.
May perform other responsibilities as assigned.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
FINRA Series 6 licenses preferred in hand at time of hire. Candidates without their FINRA Series 6 will be required to obtain it within 120 days from hire.
Candidates with prior experience in retirement solutions (money out) strongly preferred
Undergraduate studies in business administration, management, finance, pre-law or related field and/or technical insurance coursework preferred.
FINRA Series 6 and 26 licenses may be required.
Minimum of five years financial services experiences in a customer service, quality control or operations environment. Supervisory experience preferred.
Extensive knowledge of insurance industry concepts including, but not limited to, financial services products, regulations, and guidelines
Effective team leadership and management skills.
Strong verbal and written communication skills.
Relationship building skills.
Preferred
Supervisory experience preferred.
Benefits
Medical/dental/vision
Life insurance
Short and long term disability coverage
Paid time off
Nine paid holidays
401(k) with company match
Company-paid pension plan
Business casual attire
Company
Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Jim Fowler
Chief Technology Officer
Ramon Jones
Executive Vice President and Chief Marketing Officer
Company data provided by crunchbase
