Pozent Corporation ยท 2 days ago
Oracle Cloud Engineer
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Insider Connection @Pozent Corporation
Responsibilities
Strong Oracle RightNow implementation experience with below activities.
Agent console and CP customizations.
Chat, Knowledge & CP interfacing with custom portals.
Rules & Workflow Implementation.
EMail Management.
Custom Add-in development.
Custom Processes development.
API development.
Qualification
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Required
Exp range 7-9 years
Must have strong technical experience demonstrating a solid background on successful Oracle B2C Service Cloud (Rightnow) implementations. o Agent console and CP customizations o Chat, Knowledge & CP interfacing with custom portals o Rules & Workflow Implementation o eMail Management o Custom Add-in development o Custom Processes development o REST API development
Sound knowledge on AJAX, HTML/CSS, PHP
Conduct operational support for Oracle RightNow CRM workspaces
Define, document and align users profiles with business functions, create workspaces, and develop automated workflows
Provide administrative support on a daily basis, including provisioning and de-provisioning
Develop operational reports and dashboards, provide documentation of processes and procedures
Troubleshooting experience in a variety of technical issues
Knowledge of SSO, SAML & OAUTH implementation
Preferred
Insurance domain exp
Oracle Service Cloud Administration
Oracle Service Cloud Analytics
Oracle Service Cloud Integration for Developers
Company
Pozent Corporation
POZENT is a digital technology and workforce solutions company with expertise in Digital Artificial Intelligence & Block Chain technologies.
H1B Sponsorship
Pozent Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (16)
2022 (15)
2021 (14)
2020 (6)
Funding
Current Stage
Growth StageCompany data provided by crunchbase