Mount Sinai Health System · 16 hours ago

Oracle Cloud Workflow Admin (Technology Specialist II) - Digital and Technology Partners - Remote

New York, NY

Full-time

Remote

Senior Level, Lead/Staff

$120K/yr - $180K/yr

10+ years exp

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Responsibilities

Demonstrate deep understanding of core processes of Oracle Saas Approval and BPM rules, ensuring alignment with business operations and objectives.

Provide comprehensive post-production support for all functional aspects of Oracle Saas Approval and BPM rules

Oversee the daily support of Oracle Cloud SaaS applications, ensuring optimal system performance, resolving issues promptly, and minimizing system downtime.

Continuously improve the functionality and efficiency of Oracle Approvals and third-party systems, driving enhancements to meet evolving business needs.

Collaborate closely with business stakeholders and IT management to optimize operations and deliver competitive advantages through innovative technology solutions.

Troubleshoot and resolve day-to-day post-production issues, offering innovative solutions and proactive support as business requirements evolve.

Support the organization during quarterly updates, including system regression testing and ensuring smooth transitions during new releases.

Proactively identify, track, and escalate critical path issues or timeline risks, ensuring timely resolution to maintain system stability and meet business needs.

Assist in the development and maintenance of system documentation, including post-production troubleshooting guides, knowledge base articles, and user training materials.

Participate in root cause analysis of recurring issues, driving long-term solutions to prevent future disruptions and enhance system reliability.

Maintain regular communication with internal teams to ensure alignment and collaboration for efficient issue resolution and improvements.

Qualification

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Oracle Saas ApprovalBPM rulesOracle FinanceOracle FusionHealthcare technologyTeam managementProject managementOracle Fusion Supply ChainOracle Projects CostingAgile methodologiesOracle Fusion Finance architectureCustomer service orientationCollaboration skills