Mount Sinai Services ยท 9 hours ago
Oracle Cloud Workflow Admin - Technology Specialist II - Digital and Technology Partners - Remote
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Responsibilities
Demonstrate deep understanding of core processes of Oracle Saas Approval and BPM rules, ensuring alignment with business operations and objectives.
Provide comprehensive post-production support for all functional aspects of Oracle Saas Approval and BPM rules
Oversee the daily support of Oracle Cloud SaaS applications, ensuring optimal system performance, resolving issues promptly, and minimizing system downtime.
Continuously improve the functionality and efficiency of Oracle Approvals and third-party systems, driving enhancements to meet evolving business needs.
Collaborate closely with business stakeholders and IT management to optimize operations and deliver competitive advantages through innovative technology solutions.
Troubleshoot and resolve day-to-day post-production issues, offering innovative solutions and proactive support as business requirements evolve.
Support the organization during quarterly updates, including system regression testing and ensuring smooth transitions during new releases.
Proactively identify, track, and escalate critical path issues or timeline risks, ensuring timely resolution to maintain system stability and meet business needs.
Assist in the development and maintenance of system documentation, including post-production troubleshooting guides, knowledge base articles, and user training materials.
Participate in root cause analysis of recurring issues, driving long-term solutions to prevent future disruptions and enhance system reliability.
Maintain regular communication with internal teams to ensure alignment and collaboration for efficient issue resolution and improvements.
Qualification
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Required
Bachelors degree in a technical discipline; Masters degree preferred
Ten years of related experience, Indepth knowledge of associated technology areas that could impact area of responsibility; healthcare technology experience preferred.
10+ years of Oracle Finance experience, with 3+ years of experience in Oracle Fusion
3+ years of experience in leading and managing team
Project experience and Subject Matter of Expert Oracle Saas Approval and BPM rules
Functional Oracle expertise in large US based Hospital and School
Excellent communication and presentation skills required
Proven record of working with senior business leaders in developing technology roadmaps and strategies
Experience in delivering IT solutions on time and on budget
Experienced in Agile methodologies and their implementations in ERP package solutions
Good working knowledge of Oracle Fusion Finance architecture and administration
Exceptional customer service orientation and collaboration skills
Preferred
Healthcare technology experience preferred.
Cross-module experience with Oracle Fusion Supply Chain and Projects Costing is a plus
Company
Mount Sinai Services
Mount Sinai Services is a hospital & health care company located in Toronto.
Funding
Current Stage
Early StageCompany data provided by crunchbase