Veridian Tech Solutions, Inc. ยท 3 hours ago
Oracle Field Service Cloud Principal Consultant
United States
Full-time
Remote
Lead/Staff
11+ years exp
Maximize your interview chancesIT Services and IT Consulting
Hiring Manager
Anjali Kumari
Insider Connection @Veridian Tech Solutions, Inc.
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Responsibilities
Lead the implementation of the Field Service solution.
Own and ensure the implementation within schedule.
Understand Call Center & Field Service operations along with the key operational metrics and performance indicators used to manage a Customer Service environment.
Engage with different stakeholders, understand the core functional requirements, analyze the customer service and field service processes, and deliver an Oracle Field Service cloud-based solution.
Facilitate solution design sessions that evaluate potential design options, and balance business requirements against the program scope and timelines.
Qualification
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Required
At least 11+ years of Relevant Information Technology experience
Candidate must have 6+ years of relevant experience in implementing Oracle Field Service cloud.
Strong technology skills in Oracle Field Service Cloud
Strong domain and process knowledge of Service & Field Service
Ability to engage with different stakeholders, understand the core functional requirements, analyze the customer service and field service processes, and deliver an Oracle Field Service cloud-based solution.
Ability to facilitate solution design sessions that evaluate potential design options, and balance business requirements against the program scope and timelines.
Preferred
Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred
Experience in other Service and Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable.
Should have fluent communication skills, must have worked in Client facing roles
Able to work in a fast-paced environment with a diverse group of people
Company
Veridian Tech Solutions, Inc.
Veridian Tech Solution Inc. is leading IT staffing and solution company which caters to various industries.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
