Mount Sinai Services · 9 hours ago

Oracle PPM Production Support Analyst (Technology Specialist II) - Digital and Technology Partners - Remote

New York, NY

Full-time

Remote

Senior Level, Lead/Staff

$120K/yr - $180K/yr

10+ years exp

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Responsibilities

Demonstrate deep understanding of core processes, including Project Foundation, Project Billing, Project Costing, and Grants management, ensuring alignment with business operations and objectives.

Provide comprehensive post-production support for all functional aspects of Oracle Cloud, with a focus on Project Financials Management, Project Costing, Project Billing, Awards, and Grants.

Oversee the daily support of Oracle Cloud SaaS applications, ensuring optimal system performance, resolving issues promptly, and minimizing system downtime.

Continuously improve the functionality and efficiency of Oracle Fusion PPM modules and third-party systems, driving enhancements to meet evolving business needs.

Collaborate closely with business stakeholders and IT management to optimize operations and deliver competitive advantages through innovative technology solutions.

Troubleshoot and resolve day-to-day post-production issues, offering innovative solutions and proactive support as business requirements evolve.

Support the organization during quarterly updates, including system regression testing and ensuring smooth transitions during new releases.

Proactively identify, track, and escalate critical path issues or timeline risks, ensuring timely resolution to maintain system stability and meet business needs.

Assist in the development and maintenance of system documentation, including post-production troubleshooting guides, knowledge base articles, and user training materials.

Participate in root cause analysis of recurring issues, driving long-term solutions to prevent future disruptions and enhance system reliability.

Maintain regular communication with internal teams to ensure alignment and collaboration for efficient issue resolution and improvements.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Oracle FinanceOracle Fusion FinanceProject ManagementOracle Cloud SaaSAgile methodologiesOracle Fusion PPMHealthcare technologyOracle Projects Cloud certificationCross-module experienceExceptional customer service

Required

Bachelors degree in a technical discipline

Ten years of related experience, In depth knowledge of associated technology areas that could impact area of responsibility

10+ years of Oracle Finance experience, with 3+ years of experience in Oracle Fusion Finance

5+ years of experience in leading and managing team

Project experience and Subject Matter of Expert in Oracle Fusion Cloud modules of Project Management, Projects Costing, Projects Billing and Contracts and Grants Management

Functional Oracle expertise in large US based Hospital and School

Proven record of working with senior business leaders in developing technology roadmaps and strategies

Cross-module experience with Oracle Fusion Supply Chain and General Ledger

Experience in delivering IT solutions on time and on budget

Experienced in Agile methodologies and their implementations in ERP package solutions

Good working knowledge of Oracle Fusion Finance architecture and administration

Exceptional customer service orientation and collaboration skills