PeoplePlusTech Inc. · 9 hours ago
Order Management Analyst
Houston, TX
Full-time
Remote
Entry, Mid Level
2+ years exp
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Responsibilities
Establish and maintain processes to ensure all sales orders are properly set up in company systems for accurate service delivery, billing, revenue recognition, and reporting.
Follow standard operating procedures (SOPs) and work within defined SLAs for the Order Management team.
Ensure timely closure of sales opportunities in Salesforce, with a focus on meeting end-of-month deadlines.
Proactively identify and resolve errors to maintain operational efficiency.
Provide monthly reporting on Order Management performance and metrics.
Work closely with Finance Operations and other departments to define, deploy, and maintain best practices in order management processes.
Continuously assess and refine processes to enhance accuracy, efficiency, and customer satisfaction.
Qualification
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Required
Establish and maintain processes to ensure all sales orders are properly set up in company systems for accurate service delivery, billing, revenue recognition, and reporting.
Follow standard operating procedures (SOPs) and work within defined SLAs for the Order Management team.
Ensure timely closure of sales opportunities in Salesforce, with a focus on meeting end-of-month deadlines.
Proactively identify and resolve errors to maintain operational efficiency.
Provide monthly reporting on Order Management performance and metrics.
Work closely with Finance Operations and other departments to define, deploy, and maintain best practices in order management processes.
Continuously assess and refine processes to enhance accuracy, efficiency, and customer satisfaction.
At least 2 years of experience in order management, sales operations, or a related role.
Proficiency in Salesforce for managing sales opportunities and reporting.
Strong problem-solving skills and attention to detail.
Ability to work effectively within cross-functional teams.
Excellent organizational skills with a proven ability to prioritize and meet deadlines.
Good work ethic and a proactive attitude toward resolving issues and improving processes.
Preferred
Bachelor’s degree in Engineering, Business Administration, or a related STEM field is preferred.
Familiarity with pricing models, competition analysis, and general proposal principles.
Company
PeoplePlusTech Inc.
PeoplePlusTech offers a wide range of Business Process Outsourcing (BPO) services and guarantees accuracy, efficiency, and high quality standards when managing your processing tasks.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
