Colla Health · 2 days ago
Outreach and Engagement Specialist
United States
Full-time
Remote
Entry Level
$40K/yr - $50K/yr
Maximize your interview chancesMental Health Care
Hiring Manager
Dan Jessup
Insider Connection @Colla Health
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Conduct outbound calls (est. 50/day) and digital outreach to patients, informing and educating how Colla Health’s platform serves as an extension to a partner practice’s care team
Manage inbound calls from potential patients
Achieve member enrollment goals as driven by company KPIs
Support patients by answering their questions, addressing concerns and providing guidance on how Colla Health can support them
Document all interactions and maintain timely, accurate records of patient outreach activities
Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Excellent verbal communication skills
Empathy and the ability to establish rapport with patients over the phone
Outcome-driven, with high empathy and customer service orientation
Strong organizational and time-management skills
Ability to work independently and as part of a team
Creative, action-oriented, and someone who enjoys a fast-pace, evolving environment
Preferred
Experienced with remote work, U.S-based, with availability Monday - Friday 10am - 6pm PST
Passionate about expanding behavioral health access to patients in need
Benefits
Performance bonus-eligible
Competitive healthcare benefits
Generous and flexible vacation policy
Access to world-class startup platform
Company
Colla Health
We provide accessible, relevant behavioral health care to the 17 million cancer patients in the US as an extension of their medical treatment.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
