Allstate · 19 hours ago

Outside Adjuster - Field Estimator - Baltimore, MD

Baltimore, MD

Full-time

Remote

Entry, Mid Level

$46K/yr - $78K/yr

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Responsibilities

Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently.

Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration.

You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim.

You’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.

You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.

You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.

You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.

You’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on.

Qualification

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Xactimate

Required

Exceptional service to policyholders.

Conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently.

Handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration.

Focus on water losses, ensuring customers receive the highest level of support and resolution for these specific claims.

Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.

Use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.

Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.

Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.

Keep a clear record of work in a claims system and ensure timely and accurate documentation is completed.