Epoch.com, LLC · 3 hours ago
Part-time Customer Service Representative
San Antonio, TX
Part-time
Remote
Entry Level
$14/hr - $14/hr
1+ years exp
Maximize your interview chancesInternetPayments
Insider Connection @Epoch.com, LLC
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Assist customers with billing inquiries and general issues relating to Internet purchases
Issue membership cancellations
Field in-bound calls
Respond to customer emails and live chat requests
Must be able to answer calls with courtesy and a pleasant demeanor
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
1 year or more in the Customer Service industry
High school diploma or equivalent
Ability to work a flexible schedule based on department needs.
Proficiency navigating the Internet
Ability to multitask and adapt to changes
Must be over 18 years of age
Preferred
Previous call center experience highly preferred
Benefits
401(k) with generous employer match and NO vesting schedule
Paid time off
Work from home
Company
Epoch.com, LLC
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$40M2000-10-02Series B· $40M
Leadership Team
Manish Poddar
CTO
Company data provided by crunchbase
