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Company

Glean · 7 hours ago

Partner Enablement Manager

United States

Full-time

Remote

Mid, Senior Level

$120K/yr - $170K/yr

5+ years exp

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Responsibilities

Oversee the onboarding and welcome experience for new partners

Evaluate, implement, and maintain tooling such as a training portal, PRM, etc. by which new partners can quickly get up to speed on the basics of Glean

Maintain Virtual onboarding/training content (ideally existing Glean content that is sanitized and slimmed down for partners)

Create and deliver onboarding, role based, and technical training. When necessary, conducting in-person (ILT) and virtual workshops, providing sales tools and resources to support the deal cycle, and maintaining strong communication channels to ensure partners are well-informed and equipped to meet their sales targets with Glean

Create and maintain certification requirements and programming for Glean partner sellers (AEs)

Manage full end to end refreshes of content related to feature and product releases, and annual re-certification training in order keep partners freshly certified and up to date on Glean

Manage and maintain light technical enablement provided through an onboarding/certification path for SEs

Maintain success metrics and analytics on partner onboarding and certification

Collect and action partner enablement feedback, in partnership with the greater Enablement team

Work closely with partner marketing to create and disseminate partner-appropriate marketing materials and trainings

Conceptualize and lead annual Glean Partners events, keynotes, and awards in conjunction with the Partnerships team

Create and drive Glean Partner Advisory Council

Qualification

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B2B SaaS experienceSales enablementTechnical trainingContent management systemsDesign softwareData analysisTechnical acumenProject management

Required

5+ years in a similar role within an international / B2B SaaS company.

Proven experience in sales or technical enablement, sales or technical training, sales or a similar role within the Partner environment.

Excellent written and verbal communication skills.

Strong project management and organizational skills as well as ability to iterate and think creatively.

Ability to work effectively in a fast-paced, team-oriented environment.

Proficiency in content management systems and design software.

Knowledgeable about the B2B SaaS sales and services motions, and able to ensure that partners can successfully replicate those when representing Glean.

Ability to analyze data and use it to make informed decisions.

Comfortable with technical concepts and strong technical acumen.

Ability to travel regionally and globally regularly.