126 applicants

Company

Telarus · 8 hours ago

Partner Experience Advocate

Sandy, UT

Full-time

Remote

Entry Level

1+ years exp

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Telecommunications

Insider Connection @Telarus

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Handling incoming partner requests for the following:

General Telarus Questions

Telarus Traffic Cop

Opportunity qualification

Pricing questions and routing

Paperwork questions

Order submission training and routing

Employee must maintain consistent communication with manager and possibly higher levels of management throughout his/her employment

Regular, predictable, consistent attendance is required.

Order status/Order manager introduction

Back-office support/questions

Facilitate partner trainings and discuss expectations in working with Telarus

Relationship with agents and suppliers

Partner / Supplier meetings

Participating and adding value

Interdepartmental relationship

Address simple commission questions

Follow up on operational onboarding tasks

Opportunity tracking – Salesforce Management

Qualification

Identification

Quote routing within internal SF

Tracking

Follow up

Recap sent to partners

Personal metric tracking

Team Coverage (as needed)

Strategic partner/supplier introductions dependent on opportunity

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Telecom experienceCustomer service backgroundSalesforce ManagementMicrosoft OfficeComputer knowledgeComprehension of carriersExceptional verbal skillsEngaging phone presenceDetail drivenCommunicatorHave hard conversationsPersonableIndependent problem solverForward-thinkerExceptional written skills

Required

Telecom experience 1 year+

Customer service background

Microsoft office

Intermediate computer knowledge

Intermediate comprehension on carriers are product offerings

Exceptional written and verbal skills with an engaging phone presence

Preferred

Telecom experience

Multitasking

Detail driven / Organized

Self-Motivated

Strong Communicator

Ability to have hard conversations

Personable

Team player

Adaptable / Quick learner

Independent problem solver

Forward-thinker

Benefits

401k with matching

Flexible PTO

Company

Telarus

Telarus is a Technology Services Distributor that holds contracts with the world's leading cloud voice, contact center, cybersecurity, mobility and IoT providers.

Founded in 2002

Sandy, UT, US

201-500 employees